Holiday Inn DENVER-PARKER-E470/PARKER RD by IHG, an IHG Hotel

Compared to Parker hotel this place exceeds on most every level.

Good

The bed was very comfortable, loved the pillows! Anais made check-in smooth. Enjoyed breakfast at the hotel restaurant and Ashley was pleasant and accommodating. Will be back on my return trip!

Clean rooms in a quiet location.

I have been traveling and staying in holiday inns for 15 years. The cleanliness, staff and overall shape of this hotel is probably in the top 5 worst I’ve ever seen!

wheelchair accessible room was okay on that aspect handicap Bars were not in the right spots. would have been a very beneficial to have had one that ran along the front edge of the bathroom sink. it also would have been nice if staff had been at the front desk more often than they were. one thing I did not like was the fact that they did not have any of the standard information regarding the rooms and room service and so forth there were no books there were no menus on the TV screen nothing to allow you to figure out when breakfast was what was on the menu at the restaurant that was only shown on the front desk and should have been in the rooms

I have to honestly say our stay was awful. To start our room was very hot and smelled of mold you could say. Next thing was breakfast. For the price we paid for the hotel to not have breakfast included was terrible. I didn’t even get a suite and paid over 200$. We had to wait over 20 minutes to check out items from the gift shop. Just overall not a good experience.

The room had an awful smell, and there were no more rooms to move to!

Very nice, clean, well kept.

The property was showing age, torn and stained carpet

The staff was friendly and welcoming, but there were a few areas that could use some improvement. The AC in our room was not cold at all, and some common areas needed attention—trash was full and the 24/7 coffee was cold. Only one waitress was available, and she was doing her best but clearly overwhelmed. I did notice some of the male staff had long, dirty fingernails, which felt unhygienic. Overall, it was an okay stay, but with a little more attention to cleanliness and staffing, it could be much better.

Inadequate air conditioning, rough towels and dim lighting were disappointing. Front desk service was very good.

Housekeeping never came to our room during our stay. (We did not hang a do not disturb tag that was in our room). Staff told us on first morning there isn't breakfast provided, yet on reservation it stated its included with stay. At checkout the clerk said breakfast is on top floor of hotel yet all we saw was "Trappers Chop House" restaurant. Poor communication.

We left the property it was disgusting and I want a refund.

Booked this hotel at the last minute for one evening. Wouldn’t be my first pick for a stay. Room was cleanish and bed was comfy, but the room overall was showing quite a bit of wear. For instance, furniture was showing stains, and the bottom of the bathroom door showed multiple chips of wood all across the bottom (like patrons had been kicking the door over time). There was also a large (more than a foot across) old stain on the carpet in the middle of the room. In case management is reading, this was Room 211.

The hotel was clean, well maintained and comfortable. I appreciate Dove products stocked. The staff was great. The only disappointment was the restaurant. I was surprised that breakfast wasn't included with the room and when I went to the restaurant to purchase a breakfast, the one employee in there was completely swamped and couldn't acknowledge people coming in. After waiting for a bit, I gave up and and went out to another restaurant. The second morning I didn't even try - just checked out.

Average condition property, semi friendly staff. Grades a C

All staff very helpful.

The hidden charges are ridiculous and I won’t ever go back!

The room was comfortable, but very little lighting, especially in the bathroom. Bring your own charging adapters. If you want breakfast, that's extra. I booked for 5 days and then we ended up needing to go home after 3 days. I asked the front desk the night before we left if I would be charged for the other 2 days and was told that I wouldn't be charged. When I got my credit card bill I was charged for the 4th day (When I called to question charges, I was told that since I got such a good deal through hotels.com that I had to pay for 4 days regardless and couldn't tell me why there was another $50+ charge for something unknown.) I was never offered a bill to see what charges were for.