Holiday Inn Express & Suites DICKSON by IHG, an IHG Hotel

The light from the hotel sign shined in to the room all night. The room was not dark at all.

As soon as we walked in the front door, you could sense it wasn't real clean. Our room stunk. I burned a candle and the small still lingered. The bathrooms by the breakfast area hadn't been touched for two days. No soap. Towels all over the floor from overflow. A customer complained twice about the bathrooms. Finally someone went in with paper towels and soap. The food was good. The girl in there was super friendly and cleaned well. The elevator stopped on level 2 every time you went up or down. Not what you would exot out of a Holiday inn. W won't be returning.

There sloagan was literally sorry for the inconvenience. Asked for towels for pool several times nevet got any. Elevator was broken had to hold down button just to call elevator

Fast, friendly check in process! Location to airport!

Breakfast options were very good. Beds were comfortable.

Check in was easy. Got to room and toilet was not bolted down, trim missing on wall, furniture missing out of room, and trash was not taken out from day before.

We loved everything about our stay and will definitely stay there again. If need be!!

The hotel was filthy; it smelled really bad of mold and the A/C did not work properly in any of the rooms so everything was sticky and humid. The bed & carpet were essentially wet every night from the humidity. It was also 40+ minutes away from the house/shopping/and restaurants, so it was not an ideal location to be in because nothing was close by.

Typical Holiday Inn Express. Clean, nice and quiet.

The room was nice but the restroom needed ventilation. It was so hot in it when you used it. The sheets or pillows, I don't know which one smelled. The staff was wonderful.

Good

Everything it was great 👍 I strongly recommend

I was worried about it being so close to the interstate and hearing speeding cars in the middle of the night and waking me up. However, I didn’t hear any traffic at all. I was also thinking there was a hot tub there but there wasn’t but it is not listed as an amenity there neither so I guess I need to read better. But it was nice! Enjoyed free macadamia cookies and staff was super friendly. Breakfast was great and was very pleasant. Can’t say anything bad about this place!

Employees were very friendly. Got to the floor where our room was, the entire floor stunk with cigarette smoke. This was supposed to be a non smoking hotel. Beds were the most uncomfortable i ever encounted at any Holiday Inn. No mattress covers or toppers. Towels that were supposed to be white, were gray and dingy.

This was a very well run hotel. Very comfy beds!

Nothing.

Love this place!

Rooms clean.

Facility was clean and staff was very helpful. Breakfast was nice too.

Super easy stay. Very nice and clean room. Only problem is I went out hoping they would make our beds when we left and they did come in there and make it but did not make it make it they just through the covers back on :(