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HomeTowne Studios by Red Roof Wilmington - New Castle
Hotels
5.2
/10
Fair
75 reviews
What Guests Say About Their Stay
Kuldeep
10.0
/ 10
I stayed at Hometown for a week and I enjoyed my stay. Front desk was very nice and helpful. I talked with the new GM in the morning. He told me about the progress that they have made and future plans for improvement.
There were no rowdy people on the property. I felt very safe and my room was extremely clean. WiFi was fast. Bed was comfortable. Everything worked in the room and water was hot. There is a nice restaurant and bar on the premises to enjoy a drink in the evening after a long day at work. All in all my stay was great. Recommend to everyone.
In the Area
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1612 N. Dupont Highway, Building B, New Castle County, Delaware, United States, 19720
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in HomeTowne Studios by Red Roof Wilmington - New Castle
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What's around HomeTowne Studios by Red Roof Wilmington - New Castle
1612 N. Dupont Highway, Building B, New Castle County, Delaware, United States, 19720
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Discover More About HomeTowne Studios by Red Roof Wilmington - New Castle
Location
HomeTowne Studios by Red Roof Wilmington - New Castle is located in area / city New Castle County.
About HomeTowne Studios by Red Roof Wilmington - New Castle
HomeTowne Studios by Red Roof Wilmington - New Castle is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
HomeTowne Studios by Red Roof Wilmington - New Castle is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in HomeTowne Studios by Red Roof Wilmington - New Castle
Others
General
- PARKING
- Banquet
- Smoking area
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
Hotel Services
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Things to Do
- Beach umbrella
- Pool sun loungers
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Business Facilities
- Computer station
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in HomeTowne Studios by Red Roof Wilmington - New Castle
Important Note
- Pet fee: USD 10.00 per pet, per night (maximum USD 100 per stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: USD 1.50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Front desk staff will greet guests on arrival at the property. Guests with a valid military ID can check-in if 18 years or older.
The following facilities or services will be unavailable from July 17 2024 to July 17 2025 (dates subject to change):
- Swimming pool
- Fitness facilities
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at HomeTowne Studios by Red Roof Wilmington - New Castle | 50 |
Number of floors in HomeTowne Studios by Red Roof Wilmington - New Castle | 2 |
Another facilities in HomeTowne Studios by Red Roof Wilmington - New Castle | PARKING, Banquet, Smoking area, Others, Coffee/tea in lobby |
Frequently asked question in HomeTowne Studios by Red Roof Wilmington - New Castle
What are available facilities at HomeTowne Studios by Red Roof Wilmington - New Castle?
There are top facilites at HomeTowne Studios by Red Roof Wilmington - New Castle such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HomeTowne Studios by Red Roof Wilmington - New Castle?
The standard check-in time at HomeTowne Studios by Red Roof Wilmington - New Castle is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of HomeTowne Studios by Red Roof Wilmington - New Castle?
HomeTowne Studios by Red Roof Wilmington - New Castle is a 2.0-star hotel.
How many floors does HomeTowne Studios by Red Roof Wilmington - New Castle have?
HomeTowne Studios by Red Roof Wilmington - New Castle has 2 floors.
How many rooms are available at HomeTowne Studios by Red Roof Wilmington - New Castle?
HomeTowne Studios by Red Roof Wilmington - New Castle has 50 rooms in total.
More Reviews from Other Guests in HomeTowne Studios by Red Roof Wilmington - New Castle
5.2
Fair
From 75 reviews
Cleanliness
5.0
Room Comfort
5.2
Service and Facilites
5.8
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Traveler Reviews HomeTowne Studios by Red Roof Wilmington - New Castle
Number of reviews per page
20
40
Top reviews
Elizabeth
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel smelled like weed, felt unsafe, and staff didn’t respond to my requests for resumption
Kenneth
Leisure
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Wifi is so bad that they shouldnt even advertise that they offer it.Gnat swarms in the bathroom.Throw pillows on the beds are just throw pillows from a sofa in pillow cases.The shower or the toilet leaked water all over the floor.Very noisy.Could hear loud music off and on all night.Horriable place.I would rather sleep on a park bench next time
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Daniel
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Everything was good.It was a decent night's rest that I needed
Colleen
Friends and Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
When i arrived...the room was overbooked and they said they had called me. Unfortunately i was driving so when i didnt call back them back they assumed i was not coming even though it was before check in and charged me. So because of that i did not have the option to fond another place. So i could only get two rooms with kings instead of what i had reserved. Then because i had a pet i was sequestered to the old part of the hotel. It was dirty, there was drug use, there was fighting all night. It really was quite disgusting. It was dog friendly yet there were poisonous ant traps in the bath. My poor elderly relatives. Never, ever again!
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Daron
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
100 percent satisfaction.I will definitely go back.
Atiya
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
It’s okay
Juan
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Rooms were clean property wasnt too bad. Good location
Jennifer
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Sketchy and loud.
Keary
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
I attempted to check in as planned with my service dog. They denied me the right to do that unless I had “ID” for him. Service animals are not issued “ID”. Not to mention the hotel advertises itself as ‘pet friendly’ and they even claimed they are not even that! Regardless—-service animals can’t be denied access.
Haneefah
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Suppose to be a smoke free property but as soon as you walk in the lobby all I could smell was cigarettes. That’s was a major turn off. Poor directions as to where the elevated was located so I had to end up taking the stairs with two large bags, a infant child in career and two toddlers walking behind me up a flight of stairs then down super long halls. Then I get to the room it appears to be clean until I took a close look at the bed sheets. If it wasn’t for me having my small children I would have left immediately. We’re not even gone discuss the bathroom! We ended up not even using that just terrible.
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Joseph Jerome
Business Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Booked a double bed room but gave us a single bed room. Front desk personnel took care of business and corrected the mistake after a couple of pleas. Effort well -appreciated.
Verified traveler
Business
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
It was disgusting the whole hallway smelled of feet and the room smelled just as bad. I booked two separate rooms and my friends room stank too. Had to go get spray and had to respray many times.
Angela
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
It wasn't worth $100
Gianni
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Crazy lady work at front desk
Christy
Business with Partner
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
We booked and paid online through Expedia as we always do for our company and when we arrived the hotel charged so many additional fees it was crazy. We had cockroaches in our rooms, rooms were filthy and worn down, our heater didn’t work only blew air out-no heat, we had to request towels numerous times, were charged for our registered service dog, the website said they offered continental breakfast, no breakfast.. this place was a joke!! Horrible!!
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Josue
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Booked a room with 2 queen beds for 3 people and 2 small dogs. On arrival got a room with a king size bed to share with my wife and friend. Asked lobby to get us another room for next day, NOT even a single effort was made towards a new accommodation for what we paid for. We should get a half refund at least.
Bed had stained sheets and torn comforter, smelled moldy inside the room plus cigarette hallway smell very strong.
Broken toilet seat and flush handle. Shower water pressure was really low.
Overall NOT a very pleasant experience, will never recommend or stay at this place.
Red Roof should close down operations at this location.
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Nichole
Business
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Wonderful
Adina
2.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Roaches, roaches, roaches. I called down to desk twice all I got was an I’m sorry. I had to check out early. Had to track down manager after already leaving messages and when I finally spoke to manager he said no notes was left from front desk people making him aware of situation. No compensation was offered just a possible future discount for when I return. WHAT?!?!!! I won’t EVER return to be using that. Not taking this serious is a big problem. I spent $100 to stay with roaches ABSOLUTELY NOT!!! Best Western plus I found for another night: great full hot breakfast, indoor pool, gym, few dollars cheaper and NO ROACHES!! So sorry didn’t find them sooner. RED ROOF/HOME TOWNE DO BETTER!!!!!!!!!
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Makenzi
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Once checked in we were given no information on where the elevator was. We wandered for a while before going back to ask. It was over halfway down floor 1. We reached our room and upon opening the door found bugs scattering in the light. The sink was both cracked and also had a constant leak. You couldn’t turn it off. The room overall just wasn’t very clean. All the bedding had stains and spots. There was sticky residue left on multiple surfaces throughout the room. Overall terrible experience. Would not recommend and will not be going back.
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Kim
Business and Leisure with Partner
2.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The place was horrible.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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