Kimpton THETA NEW YORK - TIMES SQUARE, an IHG Hotel

Excellent hotel. Very close to Times Square, Rockefeller Center, and numerous restaurants. Staff was excellent! Complementary wine based happy hour every day at 5pm. Parking on site.

Enjoyed our stay!

Lots of honking and yelling from the streets, but the area was fun and lively and the hotel itself is gorgeous. Great coffee downstairs and a grocery store across the street! Amazing service as well.

Kimpton charges an extra $50 per night after your Expedia price. They claim to offer $20 in laundry services - of course that’s because it’s the least utilized service. This is an old property with broken door handles, cracked tile, you have to ask for more towels even if they are charging form more people. The free coffee is barely drinkable. The elevators don’t go to all the floors and there isn’t signage or a smart system to call an elevator to use for your floor. But … they allow pets. Water pressure was fine. Lobby is spacious and comfortable if you have people wake up at different times.

Great location Room not cleaned one day

Convenient to Times Square, clean and sleek, maybe not up to Kimpton expectations; service was lukewarm, amenities? "out of" bandaids, room coffeemaker, yoga mat. Coffee but no cream in the lobby (only before 9 am), hard to find roof top restaurant which was pretty and did have good food, but dark, drafty clumsy access up staircases beyond the elevator made it mysterious, somewhat inconvenient. Then there was that old banana on the table outside the elevator on our floor.. There when we arrived, and throughout the next day. Part of decor?

Stayed here during MLK weekend with my wife and two pups. The location is awesome, there is a station half a block away and it is right by the Broadway theaters. The room (1 king bed) was small but that is to be expected in Manhattan. I have stayed at other Kimpton hotels as they are a dog-friendly hotel, and I will say that was the only area where I didn’t feel satisfied. I am used to Kimptons having a water bowl in the room, plus giving a treat and other small amenities for pups, but when I told the front desk attendant that I was checking in with a dog, she just gave me a form to fill out. The only other minor issue was the parking situation - it is a separate structure next to the hotel and it is rather hard to access since there is high foot traffic. This may be a Manhattan area issue, though, so I don’t know that they can fix that. Overall, it was a pleasant stay. Would recommend for how convenient it is, especially if you’re going to a Broadway show!

Nice hotel and good value. Very convenient to Hamilton theater, Times Square, and Rockefeller Plaza. The neighborhood is busy and noisy but hotel felt safe and peaceful.

Great property similar to other Kimpton Hotels we have recently stayed at.

Our tv was glitching and freezing the entire night and it was pretty upsetting being that I paid $250 to stay there. Our thermostat also wasn’t working and it was so dry in our room the whole night because of the heat blasting and I couldn’t sleep at all. Is there a credit I can get towards the inconvenience?

All the staff members where accommodating, and friendly.

The room was a great size for the price in NYC. It was so close to metro stations and theaters. Perfect location as it was easy to get anywhere. Rooftop bar was lovely and the bartender was fantastic. We really enjoyed our stay and would absolutely stay again.

Very nice, clean and modern hotel. Great location walkable to everything. Highly recommend!

Beautiful, conveniently located property. Room was spacious and well-appointed. Free happy hour wine service in the lobby and 16th flr dining/bar was a lovely perk. Elegant and inviting and perfect for our Broadway jaunt in NYC.

It was a wonderful hotel. Very clean. Staff was very kind. The location was perfect for our night out at Wicked and only 10 min or so walk to main restaurants and shopping. Would definitely stay here again!

Overall it was good. The hotel was clean, friendly staff and conveniently located to all of the places we were visiting on our trip. I

The room didnt have coffee maker or iron very basic room. The bed was uncomfortable as the mattress was extra soft n not suitable for ppl with back issues. Otherwise ok stay we checked out early but there was no one at front desk to help out. We left message with concierge abt our early checkout.

Enjoyed my stay!

They kicked me out on new years I want a refund

They have like 2-4 bellman at all times and yet they stand there and won’t help you with the doors. The bathroom is really small and kind of dirty. Ours had paint peeling off the tub. The shower curtain wasn’t the correct size. Plus the faucet went all the way around making it hard to set the correct temp for the shower. They give you 2 bottles of water for the $50/day or so they charge you for “convenience” fee. But after our made through both my full bottle of pop as well as the bottle of water, they declined giving us another. Not very hospitable. Nice location but typical NY rude service. Bring cash to make them do their jobs!!!