What do past guests say about Kings Inn & Suites Mason?

Kings Inn & Suites Mason is well-known for its Location, Room Comfort, as reviewed by verified Traveloka guests.

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Kings Inn & Suites Mason

Name: Kings Inn & Suites Mason
Address: 9365 Waterstone Boulevard, Warren County, Ohio, United States, 45249, 9365 Waterstone Boulevard, Ohio, 45249, United States
Rating: 6

Hotels

6.0

/10

Pleasant

957 reviews

What Guests Say About Their Stay

Dominique

10.0

/ 10

The ladies at the front desk were super sweet and friendly. Helped me with no issues and every-time they seen me asked if everything was okay or if I needed anything their customer service was fantastic. Will stay again very soon.

Stephanie

10.0

/ 10

We loved how close to kings island we were at this location. The room was clean and stocked and very cool on a hot summer day the staff were very friendly and accommodating the whole stay

Clarence

10.0

/ 10

Was a slight challenge to find it since it was off the road behind another lodging place. LOVED the pool size and not as cold as so many I have been to. VERY quiet. I understand a $75 security deposit was charged to me, which I totally understand why, and I should receive a refund for that soon.

In the Area

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9365 Waterstone Boulevard, Warren County, Ohio, United States, 45249

Main Facilities

Swimming Pool

Elevator

Kings Inn & Suites Mason is located in area / city Warren County.

Available Room Types in Kings Inn & Suites Mason

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What's around Kings Inn & Suites Mason

9365 Waterstone Boulevard, Warren County, Ohio, United States, 45249

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Location

Kings Inn & Suites Mason is located in area / city Warren County.

About Kings Inn & Suites Mason

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kings Inn & Suites Mason.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

With all facilities offered, Kings Inn & Suites Mason is the right place to stay.

All facilities in Kings Inn & Suites Mason

Others

Public Facilities

Others
SMOKE_FREE
Elevator

Hotel Services

Express check-out
Laundry service

Things to Do

Indoor pool

General

PARKING

In-room Facilities

Business Facilities

Business center

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness

Accommodation Policy & General Information in Kings Inn & Suites Mason

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:

Friday - Sunday: 7:00 AM - 6:30 AM

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

Dining venue(s)

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:

Dining venue(s)
Full-service spa

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Available rooms at Kings Inn & Suites Mason	101
Number of floors in Kings Inn & Suites Mason	4
Another facilities in Kings Inn & Suites Mason	Others, SMOKE_FREE, Express check-out, Laundry service, Indoor pool

Frequently asked question in Kings Inn & Suites Mason

What are available facilities at Kings Inn & Suites Mason?

There are top facilites at Kings Inn & Suites Mason such as Swimming Pool, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Kings Inn & Suites Mason?

The standard check-in time at Kings Inn & Suites Mason is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Kings Inn & Suites Mason?

Kings Inn & Suites Mason is a 3.0-star hotel.

How many floors does Kings Inn & Suites Mason have?

Kings Inn & Suites Mason has 4 floors.

How many rooms are available at Kings Inn & Suites Mason?

Kings Inn & Suites Mason has 101 rooms in total.

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More Reviews from Other Guests in Kings Inn & Suites Mason

Overall Ratings & Reviews Kings Inn & Suites Mason

Other sources (957)

6.0

Pleasant

From 957 reviews

Cleanliness

6.2

Room Comfort

7.2

Location

8.0

Service and Facilites

6.8

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Traveler Reviews Kings Inn & Suites Mason

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Top reviews

Diana

Leisure with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Limited linens and toilet paper. Mattresses were really old and the couch was broken down on one side. It was like a sauna in the pool area.

Danielle

Friends and Family

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was not a nice hotel. Black mold in the bathroom along with soap scum. Blood on the wall next to our door in the hallway. The hotel doesnt even have a real sign its just a paper sign hung up.

niaweika

Leisure with Children

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This property charged me for an extra day claiming my husband asked for it but he was not woth us. I asked for a room with a pullout couch and the mattress was tattered and torn also there was no sheets we had to go down and ask for extra sheets and pillows also more towels i was only given a set for two people instead of the four people that were booked.i will never stay here again

Gwendolyn

Leisure

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is horrible, the mattress had blood or something on it. We told the staff and she said put a sheet over it. The rooms, bathrooms were dirty we had to clean both rooms before we could use them. One room had a dirty shower curtain and the other one didn’t have one at all. I would not recommend this hotel at all to anyone.

Terry

Leisure Family

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The manager was very rude we had a room that was dirty air didn’t work and the shower stayed on. When we went to say something she threatened to kick us out.

Gladys

Friends and Family

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Mold in bathroom telephone was so dirty I wouldn't touch the light by the bed I had to use napkin to turn it on not fresh smelling the comforter was dirty

Dominique

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Sandra

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Would I recommend

Aaron

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent

Jeremy

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Wow... What a dump! They didn't give us a room key due to their system being broken, so some shady looking (but very nice, to be to fair) maintenance guy let us in our room. We were basically trapped because we wouldn't have been able to leave and get back in. The carpet in the hallway was sopping wet, not sure why. Bathroom was a little dirty, and we made sure to sleep on top of the bed in the spirit of safety. Parking lot had broken glass and trash in it, and I'm happy to report that our car wasn't broken into.The two employees we dealt with were nice, but this place was an absolute dump. In summary, I'm giving it a 2 because the staff was nice, and we didn't get stabbed.

Stephanie

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We loved how close to kings island we were at this location. The room was clean and stocked and very cool on a hot summer day the staff were very friendly and accommodating the whole stay

Elijah

Friends and Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Everything was as expected and service was great

PABLO

Business

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

I have stayed there in the past and it wasn't so bad, but during my last visit the room was in uncappable shape, so I had to cancel and rebook my stay elsewhere.

Vance

Leisure

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Well, you get what you pay for. The room was really dirty for a hotel, with a giant stain on the floor, staining on the floor of the bathtub/shower, grime in corners, etc. The A/C works fine, I thought it didn’t at first but parts of the display and lights on some of the buttons are broken, and the curtains, which could not be opened beside scrunching them up and using the ironing board to hold them, draped too far down over the A/C and blocked a lot of the cold air from making it to the rest of the room until I moved the curtain. The toilet seat had some spots of degraded plastic. Oh and the room had a very strange smell, not like cigarettes but also not *not* like cigarettes lol. The tv remote didn’t work and there was no channel guide or anything, also not a smart tv so no netflix etc. They didn’t have any ice buckets, so they gave me a bag, but the ice machine on the first and second floors was broken. Finally I made it to the 3rd floor (I was exhausted, sunburnt, chafed, and blistered) where the ice machine worked but the bag ended up touching the grate/drain and got covered in a weird black substance (mold?) which was disgusting and i just gave up on ice despite being in extreme pain. Overall the worst hotel stay i’ve ever had, extremely disappointed.

Amy

Leisure Family

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We have not been to this hotel for close to 2 years …. It is NOT part of IHG and you can absolutely tell the moment you arrive! From outside to inside - DIRTY/CUSTOMER SERVICE AWFUL/NO BREAKFAST/NO ICE ACCESS/ROOMS/BATHROOM - HORRIFIC - SO GROSS! WE DID NOT WANT TO STAY THERE BECAUSE WE WERE SO GROSSED OUT …. WE WILL NEVER BE BACK WHEN IN TOWN! PLUS - THEY CHARGE A $75 HOLD ON YOUR ACCOUNT FOR 5-10 BUSINESS DAYS! CALLED THIS MORNING AND GOT THE RUN AROUND 😤 WHO DOES THAT!?!? AND - WE ALWAYS HAD OUR FUR BABY (thankfully she was not on this trip) WITH US AND A HUGE SIGN DURING CHECK - IN THAT TOOK FOREVER — NO PETS ALLOWED 😡 HORRIBLE! STILL IN SHOCK!

Dylan

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The front desk people were very nice helping finish booking at the hotel itself with it being my first time they helped me understand how booming was supposed to work

Jerrell

Business

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Very Welcoming

Matthew

Leisure Family

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff was really friendly!

Mona

Friends and Family

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Wry bad hotel

Hanna

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

You get what you pay for. Not the cleanest, but its a cheap hotel with a 15 minute drive to Kings Island. They have a pool, and a grocery store nearby. The older white lady at the front desk definitely needed a bubble bath, she was feeling snippy with me my whole stay. But all in all, not a bad stay

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.