Quality Inn Amarillo East

Jessica made it easier from the check in to check out, also when i asked something like extra conditioner and shampoo, she easily gave it to me unlike with other hotel that asks to many questions and give a little

Staff and service were good.

Comfortable beds.

The room was very nice. The shower had a draining problem, so that was not very good. The breakfast was just OK. The room was nice and the beds were comfortable and clean.

Rooms next to us were used for storage but the doors were open all night. There were lots of homeless in the area. Felt unsafe, though the night was uneventful.

Rented king size room bed was really soft clean appearance did have cockroaches in bathroom showerhead was to be not working

Great for what we needed

would not stay again

Rooms dirty, stinky and old

Checked out almost immediately after checking in the conditions were horrific for a family especially with a child. Very bad experience

Checking in was easy and I like the fact that I can walk directly to my door from my car. But walking into my room, it smells immediately like urine. The couch in the room was dirty and had spots all over it. The top blanket on the bed was dirty and had spots all over it and the bathroom had a very distinct smell of urine. I actually was very thankful that I had some cleaning supplies with me because I sprayed the tub down before taking a shower and a distinct dirty film, rinse out of the tub. Luckily, I had my own shower gel because there was none. I had to bring the blanket and pillow from my car and sleep wrapped up in that because I didn’t want to sleep in the bed. I honestly wish I would’ve just slept in my car and saved my money.

I woke up with a bug on my leg, idk if it was a bed bug or flea but I’ve felt nasty all day after sleeping there

I found a use tampon at my room . Very disspoinnent

The advertised pool was covered and looked under construction, more like deconstructed. The property was unsafe, trash around the building, lawn and landscaping unkept. Had to actually leave the property to get to the back side where my room was. There was a man In the lobby that stood near me and my niece and after hearing my room number and attendant giving me directions to the back of the hotel, this man jumped in a box truck and kept following us around the parking lot and roads around the hotel, even turned around on the highway and parked behind me until I moved. They followed me back to the front office through 2 streets and parking lots filled with homeless and sketchy people. I ran in to the lobby and gave the key card back to the man at the front desk and never even got out of my car and went to my room. I should have known it wasn’t safe when I asked the front desk attendant where ice and vending was and he said to go down to a certain room “10_something” and call the front desk and he would unlock it so that I could come through from the back of the hotel to get to lobby. He said he couldn’t leave it open for guest because of the people that lived there. I assume he meant the sketchy and homeless encampment on and surrounding the property. I just left as I’m pretty sure there were not good intentions with the men in the box truck and as a women traveling with a young girl, I was very careful cautious and careful about my surroundings.

They gave me the key to the wrong room and I walked in on someone.

The workers exhibited professionalism

Very bad experience

Room was musty, damp and smelled mildewy. door was hard to open. Staff was friendly. Room was clean.

The breakfast area seemed to be under renovation. They had some new appliances out, but the outlets didn’t work to get them electricity. The staff said they were working on upgrading things. Overall it was a good start for the price.

Not so good, I booked a room for queen and was given full size. The rooms smelt like smoke, and we also had no shower curtain!