Quality Inn Appleton West

Great value, conveniently located.

Kind staff, easy parking, convinient bed

We brought back leftover pizza to our room and there were bugs like gnats or fruit flies all over. The rooms are very dated and dark, need to update the hotel.

It's a solid hotel

Easy check in process and the room was clean.

Value for my money

Room was ok Bed was comfortable. Didn't like that there was not a coffee maker in the room or lobby. There was no food options. Place was set up for a breakfast area but there was no continental breakfast or coffee.

Windows leaked when it rained and started to pool in the window

Overall, just no.. The description photos do not match the rooms, and our rooms were clearly not cleaned properly before our arrival.. Our first room had a very strong unpleasant smell of warm feet and cigarettes. Despite that, the beds were not changed and there were fresh, crusty stains on all of the sheets and pillows. I have never asked for another room before, but the man running the front desk was very helpful and accommodating to my groups needs, and gave us a new room. Unfortunately, our “new” room wasn’t much better than the first.

Room was quiet. Staff was friendly.

When I first got into the room there was a terrible smell.

Quality Inn offers a basic continental breakfast. It is located near very tasty restaurants. Room was clean. Maintenance is prompt and professional when needed.

They didnt make up our beds or bring fresh towels. When my husband inquired, he was told, "didn't you read you read the sign"? He replied. What sign? He said it was sitting behind the hand sanitizer bottle. Why weren't we told upon checking in that you will have to request room service if required . Its not good customer service. Arrived on 7-31. Left yhe room on 8-1, came back room not serviced. husband went to tell them and got towels and had conversation with gentleman. Left room on 8-2 at the end of day and it had been done. Left toom on 8-3, Came back in evening, not serviced again after having a conversation Paint bad shape over the air conditioner, walls chipped. Bathroom shower curtin moldy in hem, and bad stains . stool lid did not fit properly. Tub surround not in good shape.

At check in we had to have the sheets change because there was hair all over them after changing the bed that evening when we decided to go to bed the bed and the pillows stunk of something I have never smelled before the worst smell imaginable it permeated all of our clothes even into the bags and the car after we put them in the trunk I would not stay at this property or any of its affiliates ever again

The property was not what was shown online. It was in need of many repairs and in our room dirty, moldy ahower curtain.Holes in walls and shower curtain broken from wall. Sink did not drain.

No issues.

There was mold all around the air conditioning unit and on the wall in the room. Disgusting.

It’s a Quality Inn.

The room had a funny odor and the shower curtain in the shower was moldy on the ends. We did, however, like the beds very much. They were extremely comfortable. The continental breakfast was not very good and the garbage where people put their items when they were done was filthy dirty on the top.

When we checked in, we were given a room key. When we went to that room, it hadn’t been cleaned yet. Returned to the main desk and let them know the room was not clean. The front desk staff questioned me, and I said it was not cleaned. He contacted another person who went and checked on the room and came back and said it wasn’t cleaned. He then gave us another room, but did not apologize for the mixup. I had to say, “we don’t even get an Oops, sorry about that?”. He then said sorry. Once in the new room, the sink did not drain properly. When we finally decided to go to bed, there was a brown bug underneath the sheets. When I addressed it with the front desk, they said maybe someone left the window open they would check on it. They were very unprofessional and had zero customer service skills.