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Sheraton Carlsbad Resort & Spa
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Sheraton Carlsbad Resort & Spa
Hotels
8.2
/10
Very Good
973 reviews
What Guests Say About Their Stay
Melissa
10.0
/ 10
The hotel was beautiful, and everyone we spoke with on staff was helpful and nice. Our experience was with housekeeping and the front desk. The property was quiet, yet conveniently located with a lovely view. Having a private entrance to Legoland was a neat plus. The fitness facility was adequate. They had a large fire pit that was pleasant in the evening and created spontaneous opportunity to interact with other guests. Everything was well-lit.
The pool was large and pretty, although I’m not convinced it’s really heated to 82. The jacuzzi was very pleasant and large enough for several people. They had many lounge chairs and towels.
The areas that could be improved are:
1) We didn’t have any issues with the elevator, but it sounds like it’s about to break.
2) The layout is confusing at first. When you get off the elevator at level 4, 4000s are to your right and 2000s are to your left. When you go inside toward the 2000s, you see another elevator that’s labeled as being level 3.
3) It appears that water was not taken into consideration when planning the hotel. It rained the day we arrived, but water was still pooled on our balcony days later. The faucet in the bathroom is so close to the basin that we regularly had to wipe water off the counter. The beautiful fountain in the courtyard isn’t big enough to account for splashing, so it’s wet all around it and has a caution sign next to it.
Sangthip
10.0
/ 10
We had 2 nights at Sheratons hotel in Carlsbad then moved to Westin hotel next to Sheraton for 3 nights. Both hotels are nice and clean. Friendly employees.
Alonso
10.0
/ 10
Nice and quiet hotel. Rooms are still in good condition. (Showers could use an upgrade though) staff was super friendly and the manager was super helpful! Restaurant was had good options.
In the Area
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5420 Grand Pacific Drive, San Diego County, California, United States, 92008
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
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Available Room Types in Sheraton Carlsbad Resort & Spa
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What's around Sheraton Carlsbad Resort & Spa
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5420 Grand Pacific Drive, San Diego County, California, United States, 92008
Discover More About Sheraton Carlsbad Resort & Spa
Location
Sheraton Carlsbad Resort & Spa is a hotel in a good neighborhood, which is located at San Diego.
About Sheraton Carlsbad Resort & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Carlsbad Resort & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Carlsbad Resort & Spa.
All facilities in Sheraton Carlsbad Resort & Spa
Others
Things to Do
- ROMANTIC_PACKAGE
- Outdoor pool
- Garden
- Beach towel
- CLUBHOUSE
- Beach umbrella
- Spa
- Steam room
- Waterslide
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
- Laundry service
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Business Facilities
- CONFERENCE_CENTER
- MEETING_ROOM
- CONFERENCE_SPACE
- Conference room
- Business center
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Ballroom
- Terrace
- PARKING_SURCHARGE
Sports and Recreations
- GOLF_CLUBS
- Game room
- Fitness
Family-friendly Facilities
- Children club
- Children pool
Transportation
- Limo or town car service
- Beach shuttle
Nearby Facilities
- ATM/Banking
- GIFT_SHOP_OR_NEWSSTAND
Accommodation Policy & General Information in Sheraton Carlsbad Resort & Spa
Important Note
- Fee for full breakfast: approximately USD 15.00 to 20.00 for adults, and USD 10.00 to 20.00 for children
- Self parking fee: USD 38 per night (in/out privileges)
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 50 (subject to availability)
- Late check-out fee: USD 50 (subject to availability)
- In-room microwave fee: USD 10 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 39.2 per accommodation, per night
- Additional inclusions
- Beach loungers
- Beach towels
- Business center/computer access
- Fitness center access
- In-room bottled water
- In-room coffee
- Internet access
- Partner property access
- Partner property pool access
- Phone calls
- Pool access
- Shuttle service
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Carlsbad Resort & Spa | 251 |
Number of floors in Sheraton Carlsbad Resort & Spa | 3 |
Another facilities in Sheraton Carlsbad Resort & Spa | ROMANTIC_PACKAGE, Outdoor pool, Garden, Beach towel, CLUBHOUSE |
Frequently asked question in Sheraton Carlsbad Resort & Spa
What are available facilities at Sheraton Carlsbad Resort & Spa?
There are top facilites at Sheraton Carlsbad Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Carlsbad Resort & Spa?
The standard check-in time at Sheraton Carlsbad Resort & Spa is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Sheraton Carlsbad Resort & Spa provide breakfast?
Yes, Sheraton Carlsbad Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Carlsbad Resort & Spa
Other sources (973)
8.2
Very Good
From 973 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.0
Service and Facilites
8.4
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Traveler Reviews Sheraton Carlsbad Resort & Spa
Number of reviews per page
20
40
Top reviews
Amir Hossein Haddadzadeh
Business Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We picked this hotel since it was the closest to the address we had to do business with in CA.Very dirty rooms. They also had construction which was annoying. There was 2 glasses behind my door for 3 days and no body even cared to clean it up. Smell of weed and people talking load in middle of the night. No supervision at all. Not a good place for families.
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Rachel
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Checking in was a nightmare. Our room keys didn’t work twice and we had to be moved to a different room. I did pre-check in at 11 but at 4 our room still wasn’t ready. Very poor customer service offering no one to help us and instead requiring me to lug all my luggage back to the front desk TWICE until they found us a new room with working door. Our room was clean which is a plus. The restaurant and poolside service was incredibly slow (waited close to an hour for our food and we dined 3 separate times). Staff was kind but service is definitely lacking. For the price I would stay elsewhere in the future.
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Steve
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel location was convenient and provided what we needed for our stay and visit to Legoland. Property is a bit dated, but decent overall.
Steven Carl
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The proximity to many attractions.
Miguel
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to legoland
Alvaro
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Made our trip comfy and enjoyable
Alex
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Is walkable to Legoland but hotel was a bit loud and rooms were fine.
Melissa
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel was beautiful, and everyone we spoke with on staff was helpful and nice. Our experience was with housekeeping and the front desk. The property was quiet, yet conveniently located with a lovely view. Having a private entrance to Legoland was a neat plus. The fitness facility was adequate. They had a large fire pit that was pleasant in the evening and created spontaneous opportunity to interact with other guests. Everything was well-lit.
The pool was large and pretty, although I’m not convinced it’s really heated to 82. The jacuzzi was very pleasant and large enough for several people. They had many lounge chairs and towels.
The areas that could be improved are:
1) We didn’t have any issues with the elevator, but it sounds like it’s about to break.
2) The layout is confusing at first. When you get off the elevator at level 4, 4000s are to your right and 2000s are to your left. When you go inside toward the 2000s, you see another elevator that’s labeled as being level 3.
3) It appears that water was not taken into consideration when planning the hotel. It rained the day we arrived, but water was still pooled on our balcony days later. The faucet in the bathroom is so close to the basin that we regularly had to wipe water off the counter. The beautiful fountain in the courtyard isn’t big enough to account for splashing, so it’s wet all around it and has a caution sign next to it.
Read More
Shane
Business
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The way the hotel is displayed on yelp is far different than what it truly is. This is more of a family destination for Lego land. Was disappointed from how they sell you on the location when it’s far from the beach.
Larry
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel! Very nice, clean and quiet
Sangthip
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We had 2 nights at Sheratons hotel in Carlsbad then moved to Westin hotel next to Sheraton for 3 nights. Both hotels are nice and clean. Friendly employees.
Victor
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing.!! Nice resort nice staff
Christopher
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
👍
Monica
Friends and Family
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We were there for soccer tournament but the water slide was off. We had rips on our blankets and an old ripped up chair as well. No tissues in the bathroom it was empty. For the price it wasn’t worth it.
Michael
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Everything is great here, second time coming here and won’t be the last
Alonso
Business with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nice and quiet hotel. Rooms are still in good condition. (Showers could use an upgrade though) staff was super friendly and the manager was super helpful! Restaurant was had good options.
Danielle
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very nice
Mohammad
Business
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Just Perfect.
Verified traveler
Friends and Family
2.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Terrible condition, terrible service. Half of what you see here will be closed for maintenance or closed for the season or some excuse for amenities being out of service. The pool is so cold that no one uses it. The playroom has issues with mold or smells or something so they lock it up. Requests to heat the pool or make people more comfortable were ignored. Definitely not worth the money.
Read More
Verified traveler
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
There were 2 outstanding people working at The Sheraton. Taryn at the front desk is excellent and Donald who helped us when we arrived. Our safe was not working and the desk chair was disgusting - peeling and gross. The pillows were hard as rocks as well. Fortunately Donald brought as a new safe and changed out the chair. Taryn ordered feather pillows for us. The room had a peculiar smell so we aired it out. There was a patio but it was too cold to use it
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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