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The Aqua Pacific Hotel
Hotels
7.6
/10
Pleasant
519 reviews
What Guests Say About Their Stay
deanna
10.0
/ 10
Had a great day at the aqua Pacific hotel! Great price and was way more than we expected for the price! The room was clean and comfortable. The pool and hot tub were a great addition to our long day at the beach. The staff is so friendly and helpful and the location is perfect- easy to get to the beach or the shops in town!
Lola
10.0
/ 10
The property was nice, the pool area is really relaxing and inviting! The property was clean and staff were friendly and helpful. I will definitely be coming back.
Andrew
10.0
/ 10
The owner was very kind. He asked if any accommodations were needed and was more than happy to answer any questions we had. The room was extremely clean and is on a great piece of land
In the Area
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330 Ocean St., Santa Cruz County, California, United States, 95060
Main Facilities
Read More
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in The Aqua Pacific Hotel
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What's around The Aqua Pacific Hotel
330 Ocean St., Santa Cruz County, California, United States, 95060
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Discover More About The Aqua Pacific Hotel
Location
Staying at The Aqua Pacific Hotel is a good choice when you are visiting Santa Cruz County.
About The Aqua Pacific Hotel
The Aqua Pacific Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at The Aqua Pacific Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in The Aqua Pacific Hotel
Others
Things to Do
- Indoor pool
- Outdoor pool
General
- PARKING
- Smoking area
Public Facilities
- Others
- Elevator
Hotel Services
- 24-hour Receptionist
- Concierge
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Aqua Pacific Hotel
Important Note
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- In-room microwave fee: USD 5
- Crib (infant bed) fee: USD 25.0 per day
- Rollaway bed fee: USD 30 per day
- Credit card charges are subject to a surcharge of 3.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
- Hot tub
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at The Aqua Pacific Hotel | 36 |
Another facilities in The Aqua Pacific Hotel | Indoor pool, Outdoor pool, PARKING, Smoking area, Others |
Frequently asked question in The Aqua Pacific Hotel
What are available facilities at The Aqua Pacific Hotel?
There are top facilites at The Aqua Pacific Hotel such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Aqua Pacific Hotel?
The standard check-in time at The Aqua Pacific Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Aqua Pacific Hotel?
The Aqua Pacific Hotel is a 2.0-star hotel.
How many rooms are available at The Aqua Pacific Hotel?
The Aqua Pacific Hotel has 36 rooms in total.
What do past guests say about The Aqua Pacific Hotel?
The Aqua Pacific Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in The Aqua Pacific Hotel
Overall Ratings & Reviews The Aqua Pacific Hotel
Other sources (519)
7.6
Pleasant
From 519 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Aqua Pacific Hotel
Number of reviews per page
20
40
Top reviews
Michael
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The office hours wer horrible. I am an early riser and the coffee was not available because office did not open til 8am. So i went to 7 eleven across the street. Pool and hot tub closed at 10am to me thats too early. Had to ask for towels twice. No daily cleaning.
Luz
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Check in was easy and quick. The room was dirty however. There was what appeared to be cooking oil stains on the ceiling and on the wall above the closet area. The body wash, shampoo, and conditioner dispensers were all completely empty. About half of the lights in the indoor pool/ hot tub area were out, making the place dark and dingy. The check out process was also confusing. We waiting for someone at the check out office for about 10 min but no one ever attended us. There was also no box available to drop off the key cards. We ended up leaving the key cards on the desk and hoping they’d be received.
Overall a subpar stay. I would avoid staying here again whenever I’m back in town.
Read More
Joey
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Definitely not worth $380+ per night for this motel. The room is small and outdated. It is very noisy even thought there is an after 10pm quiet time. The noise comes from the homes immediately next to the motel. People crank up the music and the motel building actually vibrates. I would not come back again
Ramie
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Really nice property, clean rooms and warm pool!
Teena
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall our stay was great.
Lisa
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Neighborhood was a little rough. Bare-bones hotel.
deanna
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had a great day at the aqua Pacific hotel! Great price and was way more than we expected for the price! The room was clean and comfortable. The pool and hot tub were a great addition to our long day at the beach. The staff is so friendly and helpful and the location is perfect- easy to get to the beach or the shops in town!
Cecily
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff were courteous a
Jenny
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very close to the boardwalk
Lola
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was nice, the pool area is really relaxing and inviting! The property was clean and staff were friendly and helpful. I will definitely be coming back.
Andrew
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The owner was very kind. He asked if any accommodations were needed and was more than happy to answer any questions we had. The room was extremely clean and is on a great piece of land
Kelly
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was the worst room I've ever stayed in. Save your money and sleep in your car!
Amber
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice and close to everything
Jessica
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Andy was very helpful and friendly. Every employee from housekeeping to the pool man were also approachable and friendly. We loved how the pool was in the middle and private from the public. The boardwalk was a short and pleasant walk nearby.
Verified traveler
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Staff was nice and friendly. Close proximity to boardwalk. The condition of the hotel felt a little run down. There was a gap under the door to the outside, exposed wires from missing smoke detector, holes in walls from previously mounted fixtures, remote didn't work on tv, mattresses didn't match the bed frame. Room did have mini fridge and sink outside the restroom, which was kinda convenient.
Overall, I will most likely not stay here again for the price I paid. Felt more like a $90 hotel, not a $250
Read More
Kevin
Business and Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
First our room was not ready! They said you had a view of the ocean. Not true! Elevator did not work! Leak stains in the ceiling!! Terrible area! Walked to get coffee because coffee maker didn’t work and got screamed at by homeless woman!! Do yourself a favor and DO NOT stay at this hotel!!
Verified traveler
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was ok. Read the details carefully. I failed and thought it was inside. It’s an open roof which means it’s cold and outside.
Nina
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room looked nice but when we looked closer there was hair still in the shower and on some outside the bathroom walls. There was mold on the ceiling in the small bathroom, the bathroom door didn’t open all the way and it smelled. I also think there was bed bugs because I was getting bit both nights we stayed there. The indoor pool is also in an inconvenient area, it is in the middle of all the rooms and you can hear everything if people are in there. Kind of felt like there was limited privacy and you can hear everything in the surrounding rooms. The guy at the front desk and staff was nice but would not stay again due to poor cleanliness.
Read More
Tamara
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
No one at front desk upon 5pm arrival, which is typical check-in time especially for a Friday. Waited 40 minutes for a staff member to arrive.
- no soap for sink
-no soap, shampoo, or conditioner in shower
- only 1 washcloth for a room with 2 beds.
- no one at front desk to provide missing items. Front desk clerk was seen mostly outside not attending the desk.
Read More
Lucas Ramón Cota
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
All good
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Aqua Pacific Hotel
Other sources (519)
7.6
Pleasant
From 519 reviews
Cleanliness
8.0
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Aqua Pacific Hotel
Number of reviews per page
20
40
Top reviews
Michael
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The office hours wer horrible. I am an early riser and the coffee was not available because office did not open til 8am. So i went to 7 eleven across the street. Pool and hot tub closed at 10am to me thats too early. Had to ask for towels twice. No daily cleaning.
Luz
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Check in was easy and quick. The room was dirty however. There was what appeared to be cooking oil stains on the ceiling and on the wall above the closet area. The body wash, shampoo, and conditioner dispensers were all completely empty. About half of the lights in the indoor pool/ hot tub area were out, making the place dark and dingy. The check out process was also confusing. We waiting for someone at the check out office for about 10 min but no one ever attended us. There was also no box available to drop off the key cards. We ended up leaving the key cards on the desk and hoping they’d be received.
Overall a subpar stay. I would avoid staying here again whenever I’m back in town.
Read More
Joey
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Definitely not worth $380+ per night for this motel. The room is small and outdated. It is very noisy even thought there is an after 10pm quiet time. The noise comes from the homes immediately next to the motel. People crank up the music and the motel building actually vibrates. I would not come back again
Ramie
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Really nice property, clean rooms and warm pool!
Teena
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall our stay was great.
Lisa
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Neighborhood was a little rough. Bare-bones hotel.
deanna
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had a great day at the aqua Pacific hotel! Great price and was way more than we expected for the price! The room was clean and comfortable. The pool and hot tub were a great addition to our long day at the beach. The staff is so friendly and helpful and the location is perfect- easy to get to the beach or the shops in town!
Cecily
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The staff were courteous a
Jenny
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very close to the boardwalk
Lola
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was nice, the pool area is really relaxing and inviting! The property was clean and staff were friendly and helpful. I will definitely be coming back.
Andrew
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The owner was very kind. He asked if any accommodations were needed and was more than happy to answer any questions we had. The room was extremely clean and is on a great piece of land
Kelly
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was the worst room I've ever stayed in. Save your money and sleep in your car!
Amber
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice and close to everything
Jessica
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Andy was very helpful and friendly. Every employee from housekeeping to the pool man were also approachable and friendly. We loved how the pool was in the middle and private from the public. The boardwalk was a short and pleasant walk nearby.
Verified traveler
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Staff was nice and friendly. Close proximity to boardwalk. The condition of the hotel felt a little run down. There was a gap under the door to the outside, exposed wires from missing smoke detector, holes in walls from previously mounted fixtures, remote didn't work on tv, mattresses didn't match the bed frame. Room did have mini fridge and sink outside the restroom, which was kinda convenient.
Overall, I will most likely not stay here again for the price I paid. Felt more like a $90 hotel, not a $250
Read More
Kevin
Business and Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
First our room was not ready! They said you had a view of the ocean. Not true! Elevator did not work! Leak stains in the ceiling!! Terrible area! Walked to get coffee because coffee maker didn’t work and got screamed at by homeless woman!! Do yourself a favor and DO NOT stay at this hotel!!
Verified traveler
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was ok. Read the details carefully. I failed and thought it was inside. It’s an open roof which means it’s cold and outside.
Nina
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room looked nice but when we looked closer there was hair still in the shower and on some outside the bathroom walls. There was mold on the ceiling in the small bathroom, the bathroom door didn’t open all the way and it smelled. I also think there was bed bugs because I was getting bit both nights we stayed there. The indoor pool is also in an inconvenient area, it is in the middle of all the rooms and you can hear everything if people are in there. Kind of felt like there was limited privacy and you can hear everything in the surrounding rooms. The guy at the front desk and staff was nice but would not stay again due to poor cleanliness.
Read More
Tamara
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
No one at front desk upon 5pm arrival, which is typical check-in time especially for a Friday. Waited 40 minutes for a staff member to arrive.
- no soap for sink
-no soap, shampoo, or conditioner in shower
- only 1 washcloth for a room with 2 beds.
- no one at front desk to provide missing items. Front desk clerk was seen mostly outside not attending the desk.
Read More
Lucas Ramón Cota
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
All good
Number of reviews per page
20
40