The Eliza Jane, in The Unbound Collection by Hyatt

Hotels
9.2
/10
Exceptional
915 reviews

What Guests Say About Their Stay

Melissa
10.0
/ 10
The staff and atmosphere of the hotel were amazing and made the trip so much better!
Jamie
10.0
/ 10
I will not stay anywhere else in the CBD. You feel like you are the only and most important guest every moment of your stay. No request is too big or small. You are always greeted with a smile. 10/10!!!
Barbara
10.0
/ 10
Our room was nice and we liked having a suite. The hamburger was one of the best I have ever had. But most of all the friendliness and helpfulness of the staff. From housekeeping to bar staff, to front desk, restaurant staff to people opening the main door for us. All were super friendly and helpful. It made out first stay in New Orleans fantastic. One day when we return, it will be our choice of where to stay. Thank you.
In the Area
See Map
315 Magazine St, Orleans Parish, Louisiana, United States, 70130

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Eliza Jane, in The Unbound Collection by Hyatt is located in area / city Orleans Parish. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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315 Magazine St, Orleans Parish, Louisiana, United States, 70130
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Location


The Eliza Jane, in The Unbound Collection by Hyatt is located in area / city Orleans Parish.

About The Eliza Jane, in The Unbound Collection by Hyatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at The Eliza Jane, in The Unbound Collection by Hyatt.

All facilities in The Eliza Jane, in The Unbound Collection by Hyatt

Others The Eliza Jane, in The Unbound Collection by Hyatt
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • SMOKE_FREE
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • CONFERENCE_SPACE

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Fireplace in lobby

Things to Do

  • Library

Transportation

  • Valet parking with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in The Eliza Jane, in The Unbound Collection by Hyatt

Important Note
  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.84 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Eliza Jane, in The Unbound Collection by Hyatt
196
Number of floors in The Eliza Jane, in The Unbound Collection by Hyatt
1
Another facilities in The Eliza Jane, in The Unbound Collection by Hyatt
Tours, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in The Eliza Jane, in The Unbound Collection by Hyatt

What are available facilities at The Eliza Jane, in The Unbound Collection by Hyatt?
There are top facilites at The Eliza Jane, in The Unbound Collection by Hyatt such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Eliza Jane, in The Unbound Collection by Hyatt?
The standard check-in time at The Eliza Jane, in The Unbound Collection by Hyatt is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Eliza Jane, in The Unbound Collection by Hyatt provide breakfast?
Yes, The Eliza Jane, in The Unbound Collection by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Eliza Jane, in The Unbound Collection by Hyatt?
The Eliza Jane, in The Unbound Collection by Hyatt is a 4.0-star hotel.
How many floors does The Eliza Jane, in The Unbound Collection by Hyatt have?
The Eliza Jane, in The Unbound Collection by Hyatt has 1 floors.
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More Reviews from Other Guests in The Eliza Jane, in The Unbound Collection by Hyatt

9.2
Exceptional
From 915 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews The Eliza Jane, in The Unbound Collection by Hyatt

Number of reviews per page
20
40
Top reviews
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Kenneth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A really neat hotel
Loralie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent stay. Great food and staff very friendly. Room clean.
Melissa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff and atmosphere of the hotel were amazing and made the trip so much better!
mona
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Some of the front desk employees could do better with their service and knowledge when asked about billing .
Rudy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were difficult to reach via telephone. Lamps didn’t work. My husband was ill and no one was available to help me find a pharmacy. We walked several blocks only to find out they had no pharmacy. There was a conference and they cared more about that than individual guests. Over priced poor service. Would not recommend.
Jeffrey Adam.
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The valet parking staff and front door team are the best in the business. Breakfast team also great. The bathroom is a weak spot. The shower is awful - 10 minutes to heat up. No pressure. Shower curtain doesn’t even reach down to the tub ! HVAC not great - sitting room fine, bedroom warm. Blackout blinds do not keep the sun out.
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Jamie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I will not stay anywhere else in the CBD. You feel like you are the only and most important guest every moment of your stay. No request is too big or small. You are always greeted with a smile. 10/10!!!
John
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice hotel, staffed by hospital, friendly and knowledgeable locals. The room was a tad small, but that’s the only critique. We will stay here again on our next trip to New Orleans.
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place but not without issues. Booked a corner King suite and the photo for the bathroom showed a walk-in shower which is a requirement for me but the room actually had a tub with shower that was old and not updated. Also beware the windows do not insulate sound and the 6am garbade truck emptying dumpsters below sounded like it was in the room it was so loud.
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Barbara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room was nice and we liked having a suite. The hamburger was one of the best I have ever had. But most of all the friendliness and helpfulness of the staff. From housekeeping to bar staff, to front desk, restaurant staff to people opening the main door for us. All were super friendly and helpful. It made out first stay in New Orleans fantastic. One day when we return, it will be our choice of where to stay. Thank you.
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Melissa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel—beautiful and conveniently located!
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Cool hotel in old building.
Chelsea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We love the Eliza Jane Hotel! We stayed here for part of our wedding weekend and loved it. It’s convenient to everything, but quiet and feels like you’re away from all the tourists. Very walkable to restaurants and main areas. Would highly recommend.
Colleen
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The decor modern & pleasing. Bar & lobby area convenient & well placed.
Jelena
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel with personable and professional staff. Going to New Orleans do not pass uo the opportunity to stay here!
Steve
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel, convenience clean with great staff and service
Scott
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pros: very clean. Comfortable bed. Historic ambiance, Near the French Quarter, but not in it. Occasional live jazz, pleasant courtyard, nice “library” to hang out in. Internet was good. In room coffee maker had great coffee. Cons: No bellmen. Very little water pressure in the shower and sink, very dim lighting — PC conservation nonsense? Insufficient luggage carts. Really slow valet. $55/night valet larking— this isn’t New York, guys! Deceitful fees, eg $30 “destination fee.” Lots of fees.
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Rachelle
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room we purchased through the package was not available for the first night we were there. We had four in our party and they gave us a king size bed and said it was an upgrade. The last three nights we were in the room we paid for but the fire department was there doing inspections every morning at 9am. This meant the fire department coming into our room and alarms going off for an extended period of time. We never got housekeeping or changed linens during our 4-day stay.
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Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Eliza Jane is a unique, cool vibe option in a sea of cookie-cutter high-rise hotels. Large room, comfortable beds, friendly staff. Special shout out to Aaron at the front door - his cheerful greeting and sense of humor made our mornings. We're sorry we missed him on our last day - tell him the NY couple says thank you! Note to the hotel: More lighting in the room and bathroom is definitely needed, and hooks to hang things in the bathroom and bedroom would help tremendously. Overall a great stay, and we would book there again.
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Number of reviews per page
20
40

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Others 4 The Eliza Jane, in The Unbound Collection by Hyatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.