Towneplace Suites By Marriott Detroit Livonia

The staff.. specifically shmyra and miss chastity were excellent.. helpful..kind.. funny... absolutely great

Nice quiet property

They had great customer service. The food was good. The continental breakfast the pool was down the rooms were clean. I will stay there again.

Great Staff. But the facilities are dated and smell like BO. Pool out of order. Treadmill out of order. Ice machine out of order. Was instructed to walk to a neighboring hotel to get ice. Parking fee was unnecessary.

Good

Friendly reception, easy & plentiful parking ($3/day), decent breakfasts, road has a few potholes, rooms a little dated but served a purpose for our visit.

Great for a family stay. Great and helpful staff.

Convenient and quiet

$250 dollar room authorization. Rip off. Two weeks before you get that back on your credit card. They do cevrecuced it though to $150 after my complaint. Plus, they just started charging 3 dollars for parking. What a way to drive customers away. Don’t stay at this hotel.

Customer service was amazing

I was really surprised when I got to my room. I was not expecting what I had in my room. It was large with a kitchen with it. I was thinking to myself can this be the right room. It was really clean and well kept. The front desk girl Myka, was warm and engaging. She was so nice. Great job.

I usually clean/disinfect my room prior to getting comfortable but most of the time the rooms have been thoroughly cleaned. There were food crumbs in the refrigerator handle and unpleasant stains on the ottoman. The beds appeared to be made with fresh sheets. After settling in for a few hours and stepping out, we received a call that a pipe had burst in one of the rooms and that we were going to be moved due to a lack of hot water availability. While the attendant advised that we would be moved to a different room, in a different building, we found it inconvenient to move all of our things to another room. Ultimately, we declined to move and stayed in the original room as we didn’t get back until after midnight. We likely won’t stay at this location but not writing them off altogether.

Staff was very nice and accommodating.

Great location

While night I could kto step because the stove was manking bio noise whole night I have rise with reception but she denied to come as it was mid night next day maintenance guy came but again same issue I see in night.

I liked how everyone was helping and respectful the the breakfast was good

Incidental rate ($250) was the highest Ive ever seen, especially after paying well over ($400). Room definitely needed an update. One of the nightstands in the bedroom was the tv stand. Desk definitely did not fit the decor, giving Walmart replacement. Bedroom felt claustrophobic, and queen bed, slept more like a full. I have no complaints with the servics or the cleanliness, room and experience just not up to a standard I would expect with a room I paid so much for.

Fantastic facility

Staff was friendly and accommodating. Easy check in and out.

The only reason I rated it 4 star is they have limited closet space. There’s no drawers to store clothes. Also the TVs were small.