Hotel Wrexham

Beautiful hotel, friendly staff and great food What more can you ask for Highly recommended

The reception, bar, lounge and dining room are comfortable and inviting. The staff were brilliant, even though they seemed to be undermanned, with one person being needed in three different places. The service and food was great. However...... when we went to the bedroom, it really was very tired and the stains on the outside of the sink, were definitely not appealing. They were from I think someone dying their hair and spilling the dye. The TV remote was missing. When we went down to the bar and asked about the missing remote control. The man said he would speak to someone and get it sorted. That someone was Kirsty. What an absolute treasure. She came and asked if it was okay, for her to go and search the room. She did and then went into other rooms to try and get a remote, that would work with the TV. When she had exhausted all options, she then suggested moving us to another room and insisted on helping us, to do it. The whole time she was bright and bubbly and made us feel relaxed and calm about it all. (We are not young people!) She even organised for us to have a free dessert as an apology. The new bedroom had a remote control, but the condition of the room was not good, with holes and marks in the walls. We stayed in a large mansion house, a few weeks before, with everything more or less spot on. They charged us with an upgrade for 2 nights only about £15 more than we paid for one night at the Hotel Wrexham. Definitely not worth the money.

Food was excellent. Room was very comfortable. My usual bugbear is staffing and service but at this hotel I'd say 100 percent is selling them short . Could not ask for better service particularly in the savvy fox restaurant. Will definitely be staying here again. Only downside was we were only staying 1 night. Well done.

Newly refurbished, very comfortable bed, clean and spacious room. Return visitor, refurbishment looks fabulous. Great food in restaurant, good selection of gluten free food.

Clean, comfortable room.

Stayed in room 108, room was nicely decorated, bathroom had a lovely big wall in shower with rainfall shower head. Bed was really comfy, so much so I slept over my alarm! Whoops. Great value

When I arrived, the corrdor smelled very bad/ It had improved the following morning. My room clearly had not been cleaned properly. In fact the mugs in the tea set had not been swapped from the previous occupier and one still had the stains in the bottom and the dirty spoon was in the cup. The soap dispensers were empty but the refiller pouches were left nearby. The restaurant staff were polite but disinterested, despite not being busy at either dinner or breakfast.

Convenient location to spend night transiting through this town

Recently updated hotel, very good, particularly at the price

Very good 👍

Second stay at this hotel, friendly staff.

Property is old and had lot of noise issues from first floor rooms. Room wasn’t thoroughly cleaned, dust and fan full dirt which triggered allergic reactions. Mould in washroom bathtub area.

A nice littlè locaton in the midde of a lot of green fields. Great stay. Comfortable and very good breakfast options.

Lovely friendly staff. Will be even better when renovations are completed.

The hotel was going through a major renovation and things were dusty and smelly. The waitress service left a lot to be desired as well.

I visited with my teenage son , room was a little dated but i think they are slowly decorating room by room. I had to turn the mattress over on my sons bed as the spring was poking through.. The rest of the hotel was great , nice food , great service , friendly staff , especially Jules the sales rep. The waitresses were on the ball and very helpful.

Fabulous staff, hotel has been renovated with some work yet to be finished, standard is good with comfortable rooms. Meal in restaurant was lovely, grounds are beautiful and location ideal. Would stay again.

This property is under refurbishment but did not really impact my visit to celebrate a 60th birthday, staff very hard working, bed was really comfortable,, yes it's a bit dated, but it's very clean and tidy.

We enjoyed a lovely afternoon in the sunshine with a glass of prosecco on the lovely patio. We had a beautiful meal in the restaurant in the eving and the service is spot on. With all the interior work being done the staff were very helpful. The bar will hopefully be completed by next week. We stayed in a standard double room which we coudn't fault, it was very clean and the bed was very comfy. We will definitely stay again and recommend to family & friends.

Great stay close to the bus stop (watch the bus times tho! The time table posted at the stop wasn’t correct and Google Maps stated bus arrival times for a Sunday morning when busses weren’t running yet!) The staff were kind enough to let us know and call a cab for us which wasn’t too expensive back into town. They were also kind enough to let us drop our bags off early even tho our room wasn’t ready so we could go back into town for the Wrexham football match! A comfy but older building with old fashioned keys for the doors, but in a beautiful area. Had dinner and breakfast, both were good!