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The View Lodge

Name: The View Lodge
Address: 398 Reynard Road, Ward 3, Victoria Falls, Matabeleland North, Zimbabwe, 398 Reynard Road, Matabeleland North, Zimbabwe

Others

4.8

/10

Poor

32 reviews

What Guests Say About Their Stay

Delah

10.0

/ 10

The lodge was very nice and and all the staff are very welcoming. Our stay was very pleasant and my daughters loved the spacious rooms. The staff were also very personal and gave us lots of suggestions of how to make it good in the town and places to get deals, where to eat etc.

In the Area

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398 Reynard Road, Ward 3, Victoria Falls, Matabeleland North, Zimbabwe

Main Facilities

24-Hour Front Desk

WiFi

The View Lodge is located in area / city Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The View Lodge

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What's around The View Lodge

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398 Reynard Road, Ward 3, Victoria Falls, Matabeleland North, Zimbabwe

Discover More About The View Lodge

Location

The View Lodge is located in area / city Ward 3.

About The View Lodge

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The View Lodge.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, The View Lodge is the right place to stay.

All facilities in The View Lodge

Others

General

Smoking area
PARKING

Public Facilities

Others
Safety deposit box

Hotel Services

Laundry service
24-hour Receptionist

Food and Drinks

Breakfast

Things to Do

Garden

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer with surcharge

Business Facilities

Meeting facilities

Accommodation Policy & General Information in The View Lodge

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 30 per person (one-way)
Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

This property is closed from August 22 2023 to August 21 2025 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 20:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	14:00 - 20:00 - Before 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The View Lodge	24
Another facilities in The View Lodge	Smoking area, PARKING, Others, Safety deposit box, Laundry service

Frequently asked question in The View Lodge

What are available facilities at The View Lodge?

There are top facilites at The View Lodge such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The View Lodge?

The standard check-in time at The View Lodge is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00

Does The View Lodge provide breakfast?

Yes, The View Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The View Lodge

Overall Ratings & Reviews The View Lodge

Other sources (32)

4.8

Poor

From 32 reviews

Cleanliness

5.8

Room Comfort

5.4

Service and Facilites

6.8

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Traveler Reviews The View Lodge

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Top reviews

Cleopas

Business

4.0

/10

Reviewed 153 week(s) ago

Hotels.com verified review

This lodge needs a lot be desired. What attracted us was the price & pics. Only to be disappointed. Positive thing: Employees were good. Doing their best to make us comfortable. Bravo to Cindy. The negatives: - no soap in the bathroom. I requested & was told that the place does not provide - no toilet paper. - no hangers in the closet - outlets were not working. Only connection was fridge & TV - AC was installed but not working - no TV channels - poor breakfast

Kennedy Marco

Leisure

4.0

/10

Reviewed 162 week(s) ago

Expedia Group verified review

It’s not an hotel at all in the real sense of the name.

Pfungwa

Friends and Family

8.0

/10

Reviewed 168 week(s) ago

Hotels.com verified review

Staff was amazing and very helpful. Will definitely recommend 👍

Tatenda

Leisure with Partner

6.0

/10

Reviewed 169 week(s) ago

Expedia Group verified review

Overally, the place was ok. However, There was so much noise in the corridor from staff members. You hear them talking/yelling/laughing loudly whilist you are trying to sleep. And there was no toilet paper or soap in the bathrooms had to use ours. The tv remotes do not work at all

John

8.0

/10

Reviewed 313 week(s) ago

Hotels.com verified review

Great service and price. A little out of the main part of town

Verified traveler

Leisure

6.0

/10

Reviewed 333 week(s) ago

Expedia Group verified review

It appears to still be under construction. The room was ok for the money. The included breakfast was fair but slow in coming out. A taxi drive from the downtown area or the falls park so be aware. They do a good job of booking the various tours but try to pay ahead and get vouchers to avoid anxiety

Verified traveler

2.0

/10

Reviewed 340 week(s) ago

Expedia Group verified review

CUSTOMERS BITTERLY COMPLAINED. WE HAVE ALREADY E-MAILED TO EXPEDIA.

Verified traveler

Leisure Family

2.0

/10

Reviewed 341 week(s) ago

Expedia Group verified review

Construction site and false advertisment. Don’t stay here.

Verified traveler

8.0

/10

Reviewed 343 week(s) ago

Expedia Group verified review

Great service and hosts .though they were under renovation they made sure it dies not interfere with our sleep as most happened at day when we would be out.

Verified traveler

8.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

Friendly staff at the view, just that it is under renovation / extension so there are some dusty areas you pass through to our room. Not all rooms though. There was no hot water in our room but the manager was sweet enough to explain to us that it was a new room that was being used for the first time. Generally it was fine and I think when completed it will be perfect.

Verified traveler

2.0

/10

Reviewed 352 week(s) ago

Hotels.com verified review

Avoid this place, The fridge wasn’t working and the tv showed black and white pictures.The girls who work in the kitchen seems to have different prices for the menu. Ordered sweet and sour chicken instead we got rice with uncooked chicken which we sent back. The price of sandwiches went up from $6 to $10 overnight and only to be told after we had eaten when we were about to pay. Also we were given stale bread for breakfast see pictures. We paid for a trip then cancelled as the price had changed from Zim dollar to USD when we asked for our refund we were told we need to pay $20 charges just for a refund only to find out later when we asked one of our relatives that it was not true. The owner/ manager very crafty charged us $30 for transport to go to The Boma only to find out when the driver was being paid that it was $20. If you stay here book your own excursions as she puts extras on.

Verified traveler

4.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

When we arrived they only had one room and not the two we booked. The owner was very nice and took us to the Falls and to a restaurant. Very friendly staff. The room did not look like the picture and was not yet finished. They are still busy building the establishment. No aircon but did bring us a fan. Room was clean but not finished and all tiling done.

Verified traveler

2.0

/10

Reviewed 358 week(s) ago

Expedia Group verified review

We had no hot water for 2 if the 3 days no plug in or mirror in bathroom the whole complex is unfinished no light bulbs in sockets in room this was not even up to backpackers standards never stay here

Linda

6.0

/10

Reviewed 362 week(s) ago

Expedia Group verified review

If this property was advertised appropriately we would give it 5 stars but it is falsely advertised showing the best room and the completed portion of the premesis when in fact it is much different. We made the best of it and the staff (prettay) compensated for the things lacking in the room. Breakfasts were delicious and anything the staff could do for us during our stay was done with kindness and sincerity.

Ramesh

4.0

/10

Reviewed 366 week(s) ago

Expedia Group verified review

This hotel has basic facilities. The toilet seat was broken, there was a broken ventilation grill in the wall, the door in the corridor leading outside wouldn't close and the standard of workmanship was generally poor. WiFi was OK and the water was hot. Victoria falls was busy so we were in a tight spot when booking. This is essentially what you'd expect as a backpacker.

2.0

/10

Reviewed 369 week(s) ago

Expedia Group verified review

Dissapointing nd realy terrible.no reception area,still ubder construction,bath tub plumbing nt done,took close to an hour to get hot water,bathroom dirty,shower door not completly closing

Pinimidzai

6.0

/10

Reviewed 396 week(s) ago

Hotels.com verified review

We had a nightmare experience at this lodge. At first we were taken to a dirty and smelly room, and were only 'upgraded' to a better room after complaining and requesting a cancellation for the booking. However, we still were asked to top up with $20. I advise other visitors/guests not to rely on the photos they see online for the View Lodge, they are deceptive. The place is still largely a construction site and lacks general cleanliness. I should commend then staff members who work at the a lodge that they are trying their best under the circumstances but seem to be let down by the owner. Management is responsive and willing to engage when complaints are made. They should be credited for that too. It was an appalling experience for my small family. Thank you

Verified traveler

6.0

/10

Reviewed 403 week(s) ago

Expedia Group verified review

No aircon in room. No hot water in shower. Staff very friendly. Breakfast was good.

Delah

10.0

/10

Reviewed 408 week(s) ago

Expedia Group verified review

PAUL

6.0

/10

Reviewed 431 week(s) ago

Hotels.com verified review

PLACE WAS ONLY HALF FINISHED AND WE WERE LIVING ON A CONSTRUCTION SITE

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.