Overall Ratings & Reviews Saigon River Sightseeing by Saigon WaterGo (Exclusive on Traveloka)

The road was crowded, I was 2 minutes late but my ticket was canceled.

Very good experience i love to come back again

My family had a memorable afternoon sightseeing. From the welcome to the ticket exchange, everything was very quick, friendly and professional. However, I would like to give a little suggestion: When welcoming onboard, you should spend at least 5 minutes introducing safety, especially instructions on how to use life jackets. During the trip, I did not see life jackets clearly arranged on the ship - this is a very important thing that needs to be improved to ensure the safety of all passengers (Required). However, the overall trip was still great. The Saigon River at night was sparkling, the air was cool, everyone in the family enjoyed it. Feeling a beautiful Saigon! I will definitely come back again!

The cruise itself was quite nice. However, we had a major problem as the speakers were incredibly loud, especially damaging was the vocal volume. The singing itself was quite nice, but the volume was ear piercing, at dangerous levels. It was extremely uncomfortable for myself my wife and her parents. I reported the issue to the staff not once not twice, but three times. They said they would do something about it, but they did not. We had to cover our ears to protect them, but unfortunately the damage was done. My wife had severe ear pain for the next 3 days and my ear was also quite sore for a few hours after leaving the vessel. I reported the issue to the captain and his staff .Although I am a foreigner here in Vietnam, I speak fluent Vietnamese so communciation was not an issue.. I also mentioned it to the singer, I told her the music was excellent, but the volume was dangerously loud. She laughed and thought it was funny as did the other members of staff. I then called the company the next day to report the issue in order to protect future customers and they basically ignored my report. Two weeks later. I contacted them again and they denied that it was possible for someone's hearing to be damaged by high volume on speakers. I have worked with sound for over 20 years and it is certainly possible (common knowledge in fact). It is not safe to play music at this volume particularly when live vocals are involved. It's a shame because the cruise has a lot of potential but I would strongly warn against going on this Cruise unless you bring ear protection. Very disappointing. Saigon is lovely though as his Vietnam. I've lived here for 8 years and love it.

Enthusiastically helped me change my ticket due to traffic jam and late arrival.

Everything was good, except the drinks were a bit small for the price. Would have been nice with some sweets!

Got to see a wonderful Saigon

Customer service response is very helpful and efficient

1st time trying, kinda happy. Went during Valentine’s Day,, Was a nice experience

Thank you Travelok, highly recommended... amazing trip

should buy sky ticket, there will be free water and view from above

The trip departs at 5pm, which is the best time. You can watch the sunset in cool weather, romantic scenery, and great music.

very good. Nice night. very comfortable chair and nice breath from the river.

attentive, enthusiastic and very quick and gentle

Reasonable price including drinks on the boat. There was a guy playing the zither very well. Great experience.

It's raining and I can't go. I want a refund.

I went at 5pm, the weather was quite cool. Changed location to get some fresh air and listen to music.

Although more expensive, the 339k ticket is completely worth it. There is beer but no snacks so it's a bit of a pity😂

I loved that so much with beautiful views and musics.

I went at 8pm so the air was cool, the band was also lively each ticket will come with a drink