At first I ordered 2 orders (3 sims), but then I discovered that my husband's phone only uses esim, not a sim card. So I contacted Gohub directly to ask for support in canceling 1 order (1 sim). Gohub friends receive information and process it very quickly. Although the Traveloka switchboard responded a bit slower, the coordination process between Traveloka and Gohub was very good, so canceling my refund was done conveniently and easily. Thank you!