We got to the hotel around 1:30 and rooms weren’t ready probably not until 3, so we went to the restaurant and were told they were closing at 2. Went back to the front desk at 3 only to be told my room, a balcony room with a pool view was occupied but they could give me another room, without a balcony and a view of the highway. When I questioned the fact I had reserved a premium room I was told a flight crew was in that room. I was given a junior suite instead which was next to the elevator and housekeeping room and the housekeeping staff was not quiet when they started in the morning. And to make it even better when they did the laundry the whole room shook. Besides that the hotel was nice