Overall Ratings & Reviews Hilton Beachfront Resort and Spa Hilton Head Island

Solid property

I was charged for the hotel room 3 times. Once on Expedia, once at the hotel, and again after check out. Supposedly there was an issue on there end with my Expedia pre-paid booking. The said they were gonna do a 24/7 refund when we checked out. Great! Well we were on our 8 hour drive back home when we were charged for a third time!! I called and two transactions are being given back within 24/7s so let’s hope! Overall, the hotel was nice and clean and had lots of extra expensive activities and accommodations!

I chose this hotel because it was on the beach. However, next time I will choose amenities over proximity to the beach. The room was extremely stuffy and warm. The hallways seemed to lack air conditioning, too. The fee to park was ridiculous. Also, there wasn’t a free continental breakfast. The only plus was that it was on the beach. Nothing else makes want to stay here again. I have stayed at better hotels that didn’t cost as much.

Great location and good service.

This was a nice spot. And convenient!

The hotel is located on the beach so we didn’t have to worry about driving to the beach. I do wish that the bar by the pool stayed open until the pool closed.

I would say the stay was nice. The hotel it self for a Hilton brand was just average. Although the property was clean it definitely needs much needed repairs and upgrades. I loved the close proximity to the beach and loved the pool area. I found the hotel staff weren't trained as well as others. The service at the bar and dining room was lacking. For the price of food I would expect a better dining experience. All and all I would stay again.

My room smelled like smoke and

Nice hotel and the people who work their friendly helpful thanks for them The breakfast its normal not like other hilton But other things its great we enjoy in our stay

Great staff

Good hotel but old

The customer service was very welcoming and the overall property was beautiful yet in need of updating.

The hotel its self is very old has a horrible smell and feels like all the elevators are on a verge of breaking our rooms toilet did not fluah right and looks like the fridge leaked ans there was a lot of mold

The hotel, pool, grounds and beach were really nice. The hotel rooms were a little dated. The beach was nice and quiet. Hotel staff were friendly and helpful.

Great place to relax with family. Restaurant food is airport quality

Nice beach and plenty of pools! Make sure your bring your own furniture or beach towels to the beach or be prepared to pay to rent chairs and umbrella on the public beach adjacent to the resort. Be prepared to wait up to an hour for a taxi/Uber/Lyft ride back to the airport.

we booked an ocean view room and got a dumpy view at the parking lot.. then inside the room the air condition was broken, the fridge was broken, the bathroom door wouldn't lock, the fan in the bathroom was broken also and room service never even showed up!!! no one came in to either clean or do the beds... so for $400 a night, the bare minimum is clean towels and clean bathrooms i assume. They did change our room to another room with a parking view with better air condition but still the frige was a dissaster anad again room service didnt bother come in to clean or mae the beds 2 nights in a row and even after requesting from the help desk. the pool is great, dining options and food options are fanstastic too, very alert ocean guards to sharks or rip currents which was amazing, live music by the pool was also beatiful. I wish the room was as good as everything else. we were all kind of sleep deprived with the roaring air condition and slamming doors and parking..

The hotel was nice enough; the staff was amazing, from the front desk to the bellmen to the valets. Pool was great, being right on the ocean was a definite plus!

Not as much as like or dislike as there is need for basic upgrades, paint or wall paper for the walls in rooms, doors replaced in rooms , door hinges, furniture upgrades. I think cosmetic changes to the hotel rooms would justify pricing. Now the location is perfect, secluded and private without the crowds. Staff was very friendly and courteous. One final caveat, regardless of your booking service the application of points should be applied to your Hilton Honors membership as a qualifying stay. I am a big fan of Hilton primarily Embassy Suites. Enjoy your stay at this location...