Overall Ratings & Reviews Providence Marriott Downtown

Soo. Rooms is horrible

great

Amazing service the shuttle pick up from the train station and around town was wonderful. Very disappointed and a little grossed out to see mold on the shower curtain and disappointed no breakfast options at all past 10:30 am .

Beautiful hotel! The indoor pool flowed out to the outdoor pool which was super nice. Very welcoming staff, clean rooms. A couple complaints you pay all that money to stay and have to pay for parking I’ve never personally experienced that when traveling and upon booking our room we chose which room we wanted and unfortunately we ended up in the none renovated part our bed was awful very old and stiff we both woke up with stiff backs.

I have a very hard time understanding why Marriott finds it necessary to charge $32 to park! I will think twice before staying here again. RIPOFF

I loved the pool and the rooms were very clean.

thank you

Had a peaceful time I will return

I specifically picked this place because they had indoor and outdoor swimming pool.And when we got there the swimming pool was close so I was very disappointed because I was looking forward to enjoying the pool

Everything excelente

Spent way too much money and then had to pay more to park and the pool and hot tub and spa were closed which was the whole reason I came I tried right away to transfer to a Marriott a few towns over and they didn’t give me any help

Easy to get to. Near all the downtown sites.

The pool was not working and then

Never disappointed

Above and beyond what we expected. Jessica at the front desk was incredible and SO sweet. 10/10

We used this hotel a few hours total bc we got in around 10:30 pm. and were gone by 7:30 am. All we wanted was a place to shower and sleep. The shower was COLD at 11 pm. Like zero hot or even warm water! Horrible. Checkin was so slow bc their computer system was down. It was all hand written reservation system.

The Fire Alarm went off 5 times while we were there and had to evacuate the hotel. The hot tub barely had any jet power so it was like sitting in a bathtub.

Was great

Staff made everything worth it especially Kendra

excellent for resting