The Saratoga Hilton

Explore The Saratoga Hilton
8.2
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews The Saratoga Hilton

Number of reviews per page
20
40
Top reviews
Kristen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was kind and accommodating. Perfect location.
Eliseo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great!
Delaney
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room no issues
Lisa
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was great! Clean, lots of space, very comfortable bed. Choosing a mini suite was perfect.
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Sink was very slow to drain. Shower head loose and sprayed water all over the bathroom. For the price of the room, I would really have appreciated a cup of free fresh coffee in the morning. Beds very comfortable!!
William
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall good
Richard
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel was too expensive and they charged me for parking. Not going to stay there anymore. And no complimentary breakfast for the HIGH price
Thomas
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff at this property is top notch. The location is ideal.
Krystyna
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Bedsheets and towels were new and very clean; staff was extremely helpful and polite
Kristin
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location for business travel that allows you walkable access to great shops and restaurants. Wish they had a bar and restaurant internally with better options
Elizabeth
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good location
Marybeth
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Hilton Saratoga has a great location for exploring Saratoga. The rooms were decent, but the overall hotel vibe was “tired”. We had breakfast one morning in the restaurant. It was okay, but much better choices on the Broadway, outside the hotel.
David
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

BE ADVISED ~ Parking Lot a disaster. Read #2 I had two issues: Due to travel delay, I needed to check in after 11pm. So, I wanted to advise the hotel of my late check-in. 1st~ However, a direct hotel number is not listed, even on their website or anywhere to be found. I called the number on tte website which gave 2 options 1- make a new reservation 2- cancel or revise a reservation. Choose 2 3X's to be told this number doesn't accept calls at this time. Finally, I choose 1 & was told by a kind woman that she couldn't make a note on my Reservation as I booked thru 3rd party. After conversation she agreed to call the hotel & try to have them make the note. This worked, but wasted an 1hr of my time.. very poor process. 2nd~ I arrive & check-in after 11 & when the desk instructs me where to park in the back of the hotel, I'm told the hotel door to the parking lot locks at 11pm so I have to walk around to the hotel front entrance. I'm fine with it hoever IT TURNS OUT THE WALK FROM THE PARKING TO THE FRONT OF THE HOTEL IS ALMOST 1/4 MILE... HALF UPHILL. No Joke! After I hike back to the desk I'm told this is done for my safety. Absurd, If your parking lot is so dangerous, get a Security Guard or Key Card locks like every other hotel. TOTALLY UNACCEPTABLE
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Rachel A
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was a bit run down for the price. Also had a terrible experience in the hotel restaurant- rude staff.
Richard
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice, clean, comfortable hotel. The staff was very helpful and accommodating. The pool area and fitness center were great. No complaints.
Gaetano
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was old, run down, dirty, dark and hasn’t been updated in a very long time.
Janet
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very clean room. Front desk personnel professional. Great location and parking
Dan
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was nice and seemed clean. The rest of the hotel did not live up to the price.
Joe
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

On 8/23 we had breakfast on the property. The Bistro was not busy. Two waitresses. Ours, wanted to complain about the other. Coffee refills delayed because of slow response and the excuse "we used all the coffee for takeout orders and are making more." Our room was near the supply closet. I understand a bit of noise by cleaning staff. But - they yelled up and down the hallway at 8am, and throughout the day. I was on a conference call on Sunday at 330pm and nearly had to ask them to quiet down. The property seems in need of upgrades. The doors from the parking lot are heavy and hard to open. The elevators are slow and some numbers were not lit. I last stayed in this hotel over 25 years ago. It seems like nothing has changed. This is the poorest quality Hilton property I have stayed at in recent years.
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Number of reviews per page
20
40

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