Overall Ratings & Reviews Holiday Inn HASSELT by IHG, an IHG Hotel

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Great place Nice breakfast

Wonderful group in Front Desk and Restaurant. Took good care of our Race Team Members and fans from Luxembourg. Looking forward to Returning next Zolder Circuit Race event.

The staff at this Hotel are some of the nicest and hardest working people I’ve encountered in my travels.

Kindness

Good location ... walkable area with many stores and restaurants ... very quiet

Very very good hotel, very friendly staff and the room and location was fantastic, very close to the town centre and highly recommend this hotel.

The holiday inn Hasselt is a great hotel run by friendly, knowledgeable staff.

Some of the rooms face on to area that loads/unloads goods at 5am, so if you like the window open....its an annoyance. Nice staff.

Hotel in perfect condition and excellent breakfast

I booked a standard room. It was a good stay. I stayed during corona times with the lockdown still in place. Dinner options were nice, ordered tartar. Also reasonably good breakfast, a choice of croissants, bread, cheese and meats. The room was nice and comfortable. Convenient location to walk around the city center. Parking in a paid facility, priced at 16 eur per night.

Recently refurbished hotel with spacious and clean rooms. The hotel is in a nice area, close to the centre and the canal quai with its restaurants. The hotel staff were friendly and email communication prior to the stay was good as well. The hotel breakfast was good for the price paid. I wish there was some way to reduce the amount of plastic waste during breakfast, but I understand that during Corona times this may be difficult. The only thing I would change is the light in the room. The lightbulbs are too dim, so sometimes the room was a bit too dark. Other than that, our stay was perfect :)

The service was outstanding. Rooms were clean and comfortable. Location was convenient as well. Only downside: - no parking at hotel, paid parking at 2min walk - limited vegetarian options at the breakfast

Stayed here during the bs covid restrictions for a surgery at the nearby wellness kliniek and it was perfect! Staff was extremely friendly, snack bar had an awesome selection, and the restaurant was great. Room was also beautiful and modern. Hotel is also in a good location with walking access to shops and cafes. Will definitely be staying here again on my next trip to Belgium.

This is a difficult time for hotels, but many have adapted. There’s been little effort here. Understaffed reception meant queues and a risk to social distancing. They still had a crowded buffet breakfast where you had to touch the same milk bottles or juice dispensers where other hotels have made an effort to keep people at the tables. The HI crew need to take a look at how other, better run, hotels have adapted during Covid. All this one has done has increased its pricing to a luxury level but not invested in service or processes.

Very easy and smooth check in, helpful member of reception team. Only downside was housekeeping entering the room 3 hours before check out while still sleeping

Great location Gym area needs to be upgraded ! Friendly housekeeping staff (special mention to Loisa on the first floor)

Room ok Bathroom tired shower poor. Bar pool toilets smelt Breakfast expensive did not have Reception helpful and good to leave luggage

Excellent rooms and the service was impeccable. I'll definitely stay there again.

Newly renovated rooms - great hotel in a central location. Underground car park next door with direct access to the hotel lift. Ideally situated for visits to Netherlands and Germany which are about 30 mins away