Overall Ratings & Reviews Hilton Head Island Beach & Tennis Resort

The pool was nice. The security was good. The rooms were old. We were locked out of our room for a hour because the door wouldnt work. The light In our bathroom stop working on day three. The walk to the beach was good. About 4 minutes. Food was 5/10. The wings were 10/10. This property gives us mixed feelings.

Bathroom had no safety bars in tub and needed better lighting. No towel service other than beginning of visit. Had to pay extra $$$ to get second delivery of towels. No towels provided at pool. No paper products provided except when we first arrived. Noise from unit above and on outside stairwell. Unit was clean and nicely furnished but sleeping accommodation were disappointing. Resort geared to families with children.

Security in property, beach very close walking distance

Property is outdated , pool was used like a public pool anyone was allowed to use no one from resort monitoring the crowd or who was in and out We requested and paid for ocean view and our room had a view of the parking lot and condo across from the parking lot when we messaged the property we were told the rooms were considered Ocean view as they are on the Oceanside (no views) false info when we booked-website should be updated Rooms outdated needed new shower head mattress replaced new pillows over all very disappointed in our stay

It’s a nice place—clean and conveniently located near everything. While it’s a bit outdated, it’s still fun, and the staff are very friendly. The pool and the beach are right on site. I stayed for a week with my friends and would definitely go again.

Resort was great - loved the pool and beach . Restaurants were onsite were good and liked that they had occasional entertainment. Room was nice, although main bedroom was quite small and they should have provided beach chairs (as most of the other rooms seemed to have included).

Pool and beach access were great. Not sure if overall I felt like I got my money's worth though.

Right

A bit dated. The bed is too big for the room. Noisy ceiling fan. The chairs on the balcony were home to wasps nests and my family member was stung 6 times when she picked one of them up. They got inside the condo and I had to begin killing them.

The property was beautiful

Staff wasn’t kind or hospitable, room had black mold on the ceiling and stains on the couch and curtains. Sliding door to balcony would not open/broken. When I mentioned the mold to the front desk lady, she was unphased and didn’t apologize. I had to ask the manager’s information. And ask how to proceed to share this information which she then gave me an email and phone number but never once said sorry or apologized on behalf of the resort. Very rude. Will not return here and wouldn’t advise that anyone stay here. Nothing wrong with older rooms but they must be up to human living standards.

It was the best getaway yet!!

This is very nice. There are restaurants on the property. Easy walking distance to the beach. Not overcrowded at all for a holiday weekend. Plenty of great convenient shopping. There a decent amount of walking to get around the property. Just be aware. Not much shade. It is the beach. Very clean. Safe. Nice.

Din

Good property to stay. Easy to get on and off the beach. Inside was clean and mostly updated.

Property is extremely close to beach. However it is very old and the unit we stayed in was in need of updates. The property appears to be individually owned units so not all units may need the same updating as the unit we stayed in. No maid service and separate cleaning fee imposed as this appears to be individually owned units that are rented out by the Hilton Head Beach and Tennis Resort.

I paid for a room with bunk bed. When I arrived I was assigned wrong room and front desk was closed. The next day they moved me but did not offer any credit or concessions even though they admitted to making a mistake.

Overall the pluses include the friendliness and helpfulness of the staff. The pool was nice and the proximity to the beach was great. The minuses though equaled things out. We checked in to our room at about 4:40 and found that the air conditioning was not working. They knew about this issue but still put us in that room. We called about this and were offered 2 options. Wait until they get it repaired or move to another room. The second room showed signed of aging. The bed was small and uncomfortable and the bedroom was very small, to the point that you’d hit your ankles on the bedposts while trying to get around it. All the cabinets were covered in dust inside and out. The Hilton next door would have been a better choice for about the same price.

We would definitely go back.

I recently stayed at Hilton Head Island Beach & Tennis Resort, and it was one of the best hotel experiences I've ever had. The space was spacious and comfortable, and the amenities were top-notch, with helpful and friendly staff. The security was attentive and aware of vehicles coming in and out. I would definitely stay here again in the future.