Overall Ratings & Reviews Sheraton Norfolk Waterside Hotel

This facility is great location for Spirit of Norfolk cruises. Multiple restaurants and the staff at valet and front desk were excellent! Rico, at the front desk was professional, knowledgeable and courteous. He was very proficient at his job. The valet attendant was courteous and patient.

There needs to be more information regarding parking. There is valet parking in front otherwise you can self park in a garage. It is within walking distance, but no self parking is available at the hotel. Music was great, slight happy hour and the restaurant served delicious food. I was surprised the prices were reasonable until I seen the portion size and it made sense. Overall great experience for the price.

Only at this hotel overnight. Had everything we needed to make our stay comfortable

Only stayed one night, but it was nice!

It was great but then I had to leave early and got admitted to the hospital…

Pluses and minuses. Our bathroom was so small, and toilet so small and low, you could believe that you were in a small mom & pop along a highway. Location on the water was nice, especially for the 4th of July fireworks. Parking was either a bit inconvenient to walk to and far from "included" at $31+ for 31 hours or pricier valet. Largest hotel gym we've seen, but very hot, and there were no towels or wipes (and we used their system to message housekeeping for supplies). Coffee was hard to come by. ... Lots of little things but the price was not little at all!!

Great location it was right off the highway, they have several restaurant options at the hotel and in walking distance. The only thing that that needs to be improved is valet parking process at check out during peak times the wait time to get your car is 20-30 mins.

No clock or radio or microwave in roon toilets to low to ground

Really bad experience

Great location and friendly staff.

I found the staff friendly and helpful. The location is perfect for us with direct access to the the riverwalk trail.

I enjoy everything about this hotel. The staff was very professional very helpful and personalities were amazing. The only thing I can say that was kind of iffy with the parking cause you don’t have to valet park which caused extra money or park in the garage which I didn’t think was that close to the hotel Which cost money as well. I really didn’t want to spend the money on valet parking but because I was there for an event outside of the hotel and I knew I’ll be coming back late so I went on and paid the fee and it was convenient as well. But other than that, everything else was amazing and I will highly recommend it The food was delicious. Clean rooms. I was just very satisfied because I’m very picky.

The location is ideal.

The Sheraton is a beautiful hotel in a great location at Waterside

Room was hot ,Bathroom sonk barely worked.

Great location Staff was nice and friendly

Nothing unique

Friendly staff, good food, nice bar area. Helpful staff when asked about how long it would take to cross tunnel at different times of day.

Nicest staff I have ever encountered. We landed early from our flight and they held our luggage for free. We left on a cruise from Norfolk the next day, and we were able to walk directly to the port which was very convenient. There are many restaurants and activities to do in walkable distance as well. 10/10 recommend!

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