Overall Ratings & Reviews Hotel Roma Guadalajara

Nice, convenient location. Walkable to main sights. Excellent buffet breakfast. Nice staff, though, English limited. Room was rather dark as window was facing corridor. Overall, good for money.

Staff was very hospitable and friendly. Breakfast buffet was good.

Great place to stay close to city central and tourist sights.

Everything was very Customer service 👦 nice and helpful thank you very much a todos

Thank you Hotel Roma Guadalajara Very good

Windows to the street doesn't locked, shower only one door,safe box,not working.

Terrible room and beds with no maintenance to bathroom and rooms, My booking was for four nights and only stay one night & canceled the rest & moved to another hotel

The rooms have no windows, so it was moist. The AC won’t work and the floors are sticky. The bathroom was dirty and rusted. The elderly man at the reception(perhaps the owner) was arrogant, acting overly smart and unaccommodating. I’m unsure who lives in such a place and rates it 5, especially where there’s mold over your head. Also, Expedia shows free breakfast, but there’s none, you’d pay about 160 peso. Room 306

Easy access to everything. Walking distance to shopping, transportation, famous landmarks. Friendly staff.

I like all !!

I liked everything about the property and the service and hospitality was great.

Very nice have stayed there before

The stay was great except for the message I got before the trip that looked like a came from the hotel asking for payment through a Banamex account. I did not send said payment and everything was fine. But someone is definitely trying to scam people on this way. Also, the tub in one of the three rooms was old and stained and to high to safely get in and out of.

Good location to enjoy the events in the nearby plazas. Clean comfortable rooms. Friendly and helpful staff

The good thing about this hotel is the location. It's close to many sites of attraction, shops and restaurants. I didn't really like the breakfast, the room was clean, but the pillows are almost hard as a rock.

Very nice hotel, will be my hotel in guadalajara from now on.

Great and clean place to stay. The Wi-Fi was hit and miss but I was out and about all day. The area is really pretty and historic. Careful at night tho. Over all I’d come back.

Excellent location

It was a scary experience. I asked for a taxi and the receptionist said they didn’t have any service like that, which I thought that was just strange, and that we had to ask a male that was standing in front of the hotel. We asked, seemed very friendly and agreed for our pick up. Our flight was at 5am and we need it one at 2am. As we are driving to the airport he stops for 2 min next to a car. Everything is turned off lights and all. It seemed like if he was looking for someone. I asked what was he doing? He wouldn’t answer and didn’t answer. I called my daughter because I got scared. Once he heard I was on the phone with her he started driving. I kept asking him questions and he didn’t respond to any.( I felt he had a plan for me and my granddaughter where he stopped) It was HORRIBLE and TERRIFYING! I will never stay there again. One more thing I received an email saying I had to pay again because they didn’t receive my payment. This hotel is no good! Stay away from it!!!

Location