Overall Ratings & Reviews La Tourelle

Best hotel stay ever as a couple!

This property is undergoing renovation and staff seems confused. No food available except bagels and muffins for breakfast.

Newly renovated.

I travel to Ithaca quite often. I have stayed in a wide variety of hotels there from historic inns to chains. I have never had a mystifying experience. First, the location for the hotel is beautiful. It must be stunning in the fall. Second, they just did a refresh and upgrade. The rooms are trendy and relaxing. The mattresses are amazing. The service, though, has some annoying glitches. A couple of days before I arrived, I started getting texts asking me to check in. I did so and they asked for a credit card and lots of other information including arrival time etc. I arrived for my stay and . . . had to do it all over again. They also texted me several times to tell me to enter through the spa. So I did and they told me I needed to go in through the front. They had just finished the renovations. Okay, I thought, their system is a little behind. When I told the front desk about the text, no response. And I continued to get weird texts including asking when I was checking out hours after I had checked out. I couldn't get the air conditioning to work and when I finally did, it took all night to get the room from 76 to 72. I mentioned it as I checked out. Again, no response. Not even a false, we will look into it. A shrug from the woman in reception. The new doors on the rooms are thin and I heard every coming and going from other guests. I stood outside my door to see if you could hear my tv and you could hear it in the hall. Not a spa experience at al

LaTourelle was lovely. They are currently undergoing renovations so the check in was at the spa on the lower level, but otherwise it was great.

Overall, stay was very good. We had a newly renovated room which was nice. There was construction going on in the main lobby, but the directional signs were well laid out. We got down to breakfast at 9:30am and all of the hot food was gone, so a little disappointing. The bathroom door would stick which made it difficult to quietly open it and not disturb those who were still sleeping. The proximity to Ithaca College was very convenient. The person who welcomed us and checked us in was very friendly.

Beautiful views. Great cookies!

Just a real nice place

Great stay!

We have been here several times and the staff and property is always great. Now that this is out of town so it'she property was under renovation while we were there

Great stay!

Friendly, helpful staff in a comfortable and quiet setting, while still very convenient to Ithaca proper! We've stayed here multiple times now, and always have a great experience. Rooms are spacious and welcoming.

Lovely welcome - very nice property

We love this place! So comfortable and so vlean

I had a king suite with a balcony and fireplace. It hasn’t been updated since the 80’s and was filled with dust. Slept with the slider open during the winter to avoid a sinus infection. The bathroom had moisture stains and the ceiling was cracked with paint chips coming off. The spa jet tub was clearly from the 80’s and had permanent stains to prove it. Did not even use the shower because the bathroom reeked of mildew and there was no way I was stepping foot in that tub. The staff however was fantastic.

Everything was fantastic especially considering the hotel was under major renovations (which explains the only non 5 rating😊).

Loved the staff and the onsite spa. The room was spacious and well appointed. The fireplace and jetted tub were great. There is a nice little exercise room that has a treadmill, bike and eliptical. Bed was fairly comfortable but I wish there were a few nicer quality pillows

The rooms are so cozy and the facility is very non-corporate. I like the uniqueness of this hotel and the authenticity of the experience. The staff is real and friendly. The rooms all have a balcony which is so enjoyable a freeing. Unlike the stagnate claustrophobic feeling of corporate hotels that are so afraid of guests committing suicide they lock the windows shut, which feels insulting. The fact that there is a balcony is a sign of good health.

Fireplace room with jacuzzi tub was a real treat. Spa facilities are nice.

Had a great stay here! Rooms were nice but could use a little touch up here and there. The staff were very friendly and helpful. Would love to stay here again!