Awesome

Booked my room well in advance for 2 queen beds. Showed up and was given a king and a pull-out on their 'premium floor', which was no different whatsoever from the same room on any other floor. The rooms are average at best, but you pay a premium price. Dining room staff were helpful. Pool absolutely sucks. Would not go back. Glad it was only 1 night.

It was a bit noisy in our room we could hear one of our neighbours but overall it was a great stay

Breakfast was amazing

Kind staff

Nice place

I loved the location of the property and the front reception staff were excellent - very friendly, polite and professional.

Very good

Only negative was parking.It was far to hotel entrance carrying a baby.

Wonderful staff!

Great place to stay! Amazing staff

Beautiful hotel. No continental breakfast which I was surprised about based on pricing of hotel. Also, was woken up at 3am Saturday night due to a fire alarm. It was a frightening experience as I have never had that happen to me staying at a hotel.

The pull out bed we had in our room for my son had cookie crumbs all over the mattress also a child stuffed animal was still in the bed the bathroom was very clean and so was everywhere else . The room service food was good and staff was very friendly. Also there was no blankets for the pull out bed we had to ask front desk for them . For the price that the room was I would have expected better . The noise in the evening at 12 pm was rather annoying also people yelling for over a hour getting out of the elevator. Outside in the front entry there was a empty pack of cigarettes on the sidewalk almost in front of the front doors and a plate a empty beer can and a piece of pizza left in middle of sidewalk right next to the front doors . For the money I had paid almost 500 bucks for one night I was not overly impressed

Awesome stay the staff was friendly helpful. Impressed on the cleanliness of the room

Nice staff at the reception . Pierre at the bar was really nice. The room was comfortable and with a nice Nespresso machine

Great Staff, good location.

our only complaint was the elevator being out of order. it was long waits, crowded and we weren’t told early in our stay that the service elevator was available which would have made our lives much easier.

Beautiful and very convenient to Old Quebec

Nice hotel with friendly staff. Everyone was very nice and helpful. I would like to give special thanks to Nischal Bindora, who willing to do a little extra to make my family feel more welcoming than ever.

Beautiful