Overall Ratings & Reviews Heathman Hotel

Loved the hotel. The old-new charm, the clear attention to local talent (art, coffee, food), and the attention to the full sensory experience make this a fantastic stay.

Room was excellent that update newly style.I think. But hard to recognize where is frege and coffee machine.its hidden.but not micro wave.frege wasn't use for customer.no much space to my food or big drink

Beautiful property, great staff!

Liked that the property was near a lot of options downtown.

We had an enjoyable stay.

Location, easy off-site parking across the street. Room and bath clean, though smaller than expected. Table with only one chair, two would have been more useful. TV placement seems odd. Noise from room above, lots of walking noise. Lobby staff not very helpful with city maps or directions. Stayed two nights on vacation after driving the Oregon coast, overall ok hotel, not spectacular.

Not memorable at all

Good location, nicely kept, friendly staff

Nicely appointed, convenient downtown location. Texted to join happy hour and arrived to learn it wasn’t happening. Amenities fee a little ridiculous for offerings. Staff not particularly welcoming, painfully slow housekeeping to get enough blankets and towels for the room (plan to call a couple times!) would stay elsewhere, unfortunately.

It was a great place.

Beautiful room great service overall very comfortable stay

Our room was updated and clean.

The rooms are spacious, clean, updated and comfortable. I would stay here again.

Unique boutique hotel with comfy beds, quiet rooms, and a quaint library, all in the heart of Portland, walking distance from the waterfront, Powell's books , and the Arlene Schnitzer concert hall. All staff were helpful, knowledgeable, and friendly.

Need more electrical outlets. Great TV but in poor location in room Nice robe and slippers. Excellent in room coffee Excellent restaurant but not available at all hours

Room was very small and with the starlight parade happening made parking or traveling from the hotel extremely difficult. Wish someone would have mentioned the parade

One thing i can't stand is the staff keep making noise when

All I can say is, this place is pro level perfect. Book it! Excellent location

While the accommodations were comfortable, the overall experience was tempered by underwhelming service. The hotel's design strikes the perfect balance between cozy and modern. Common areas like the lounge and restaurant, offered stylish, quiet spaces to relax or work. The location is truly within walking distance of many points of interest including theaters, shopping and restaurants. Unfortunately, the service did not match the quality of the accommodations. Check-in was fine, and the front desk staff, while polite, lacked the warmth and attentiveness I expect from a boutique experience. Our plan was to have a nightcap after dinner on our first night but we were thoroughly disappointed when it was already closed before its posted closing time. When I asked the front desk what time it would close tomorrow, he said "I don't know" -- no, let me find out, let me ask someone -- nothing. Valet did have a hard time locating my vehicle due to the attendant writing my name illegibly on the tag but they figured it out in a timely manner and were apologetic. If location is important, I'd say its fine to stay but if service is high priority, then this isnt it.

Great spot to walk Portland! Good amenities and very comfortable clean hotel.