Overall Ratings & Reviews Residence Inn by Marriott Cincinnati Airport Erlanger

Convenient location ! Staff was nice and efficient. Needs Updating . Breakfast was very minimum. I let them know when we were leaving that the bath vanity sink faucet was awkward to get completely off & our efficiency had uneven cooling. To me it fell short for the charges.

Great stay, breakfasts were the best. Marisa provided excellent customer service!

Great customer service

It was a fast check-in and the personnel friendly.

The layout of the residence inns are awesome, plenty of space for my giant family. However, there is a crazy amount of wear and tear. The chairs were falling apart and the couches super dirty. The front desk staff was amazing- so friendly and helpful all of them. Very yummy breakfast, although the cook is constantly putting things away while you’re eating and so you feel rushed. Which isn’t very fun when you are already on a major time difference. There was one extremely rude housekeeper who wouldn’t help me find a hair dryer when I had already been waiting for an hour and almost late to a wedding! Overall though, we would stay again.

It would have been nice If we would have been informed when we checked in that I had to request clean towels daily and to have the room cleaned. I have never stayed on a property this way. It has always been to request if I didn't want the room cleaned. This should have been reiterated at check in.

Staff was great ,curteous, helpful. Breakfast was very nicel! Wanted to love the hotel but the devils in the details Rule for housekeeping totally unacceptable (must request service 1 day prior). Linen improperly installed or didn't fit. No luggage stools, 3 tv's 2 remotes. Common area carpet worn. Fresh linen or towels occupants responsibility. Too many minor details but i would consider it again

Great

Good

Nice hotel with suites. We loved utilizing the full fridge and two bedrooms

the elevators too far from the room, breakfast was terrible. online the description of the rooms could be better does not mention microwave or full kitchen. plz work on theses items u might get more guest i almost passed on this hotel until i called and asked questions

Ideal location close to CVG

Old disgusting property. Dust on top of refrigerator from 10 years ago. Cookware is disgusting.

Very pleasant experience

Separate buildings

Very spacious rooms

Had walk outside in order to get to rooms or lobby for breakfast- was not made clear before booking

Huge rooms super convenient close to airport stuff super nice charismatic we love it!

Nice room wiih a kitchen, wish checkout time and breakfast was a later time on New Years Day.

Nice place. Very friendly staff.