Overall Ratings & Reviews Embassy Suites by Hilton Crystal City National Airport

The happy hour was nice

I visited here back in November and then again now in June for my birthday week. The experience significantly changed and I can confidently say I will not be back again. Staff and front desk service was poor, very cavalier and non-chalant behavior from them. On my first night, the room was at 79-80 degrees and we continuously called the front desk to have this fixed at it was almost 100 degrees outside. It took almost 3 hours of us complaining for them to switch us to another room. We still had to end up buying a fan as it was hot in that room as well. Had to go out of our way and call multiple times to get new towels. There was an elderly lady who tripped and fell over the hotel rug in the front and still, front desk showed really no urgency or concern for this woman. Please do better.

I thought they had a pool but they do not. The sink faucet leaked in the bathroom. The evening event each day was chips and veggies with dip and very limited on that. Patrons were aggressive and getting as much as they could because when it was gone, it was gone. Usually everything was gone by 6.

Best rooms

Friendly, Clean, great breakfast!

Peefect for a quick stay. Love breakfast & Happy hour!!

Very nice and large rooms. We stayed in a basic suite and it was more than enough space for two. Parking was expensive but seems to be the going rate in the area.

Great stay!

Perfect location. Friendly front desk staff. Complimentary evening snacks and cocktails. Would love to stay again.

It was my first stay at a hilton hotel and i loved it the room was clean comfortable and beautiful and functional

Good experience overall.

The property was modern, clean and the breakfast in the morning was great! We would definitely recommend this place to others.

Wonderful experience. Checked in just in time for an evening cocktail & sprites for grandsons. Plus, snacks also. Just superb.

Tv in bedroom didn't work on my stay. The one in suite room did though so we made it work. Outside of that minor issue, the stay was splended!

The things inside room were not updated. Old sink and old furniture Looks little nasty in certain areas that’s why I’m rating it 4*

Wonderful staff, nice spacious rooms, very good continental breakfast and daily happy hour with complimentary drinks! Loved it!

Excellent!!

My stay was fantastic. The staff was welcoming and friendly and helpful.

Very good all, breakfast no so good

Staff was very friendly and breakfast was nice. Good for large families