Good service

Staff, morning coffe for free. Thank you for improving the quality of toilet paper.;)

The room was not cleaned. Toilet paper was very rough.

Everything was fine except the management. We asked at the beginning of our stay if we could extend a late checkout because of a late flight and we kept getting told check in tomorrow check in tomorrow and then on the day we’re checking out. Oh sorry we can’t do anything with attitude like we were bothering them. Very rude for a hotel I’m paying $1000 a night for. We won’t be coming back. Everything else was lovely.

The Vault is so genius. The staff is beyond compare, intelligent, professional to the highest standard and very thoughtful.

This hotel is splendid. The staff go above and beyond, tge amenities are endless.

Customer service was fantastic! Love the free coffee in the lobby early in the morning! Great dinner recommendations from the front desk! All around best four seasons I’ve stayed at

The staff is amazing! Location is everything. We could walk to everything. The park was right outside the door and was so nice to walk in the morning with the kids! The hotel is clean, safe and comfortable! we will be back for sure! Thank you four seasons

Amazing staff and lovely hotel in general

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Staff was extremely attentive and helpful. Had a toy room for the kids to explore and take whatever they wanted! So many touches and clean and beautiful room. Can’t say enough about the staff, building and location. 5 out of 5 stars!

Not my favorite Four Seasons. I requested that they remove any alcohol from my room and they didn’t accommodate that simple request. They seemed hurried. B-

Very friendly staff and excellent amenities

We had a great time at our stay at the four seasons Boston, my wife, especially fell in love with the vault, which is a secret room of late night treats. Unfortunately, we went up there to see the Yankees play the Boston Red Sox and the Yankees lost, but that couldn’t diminish a good time we had at the four seasons.

Location is as good as it gets

Excellent

Lovely place, everything around that you need, public transportation a block away.

Beautiful property, guest rooms and facilities were lovely, staff was exceptional!

Fabulous. Incredible staff, beautiful place. Great for kids too.

The Four Seasons was a very pleasant stay for our family during the New Year period. The staff was excellent and the service was impeccable. The check in process was easy with Michael, the person that checked us in, showing us the elevator and the room, making sure it was to our liking. By the way, “city view” means the room looks over a back street, whereas “garden view” rooms look over the public garden, which is what you would want to choose. The hotel offers excellent free coffee in the morning, hot chocolate in the evening and “the vault”, which is a snack room on every floor that offers free snacks throughout the day. Pool and gym facilities were good too. The only negative feedback would be about their restaurant, Coterie. Although the decor makes you feel wlcomed, the menu, the food and everything that was offered were a big disappointment. It felt so not in sync with the rest of the hotel, as if they had hired a kitchen person from a diner to be their chef. Room service, on the other hand, was delicious. Overall, I think the location cannot be beaten and the service and facilities are up to 4S name. I would stay again.