Overall Ratings & Reviews Grand Hotel Excelsior Vittoria

Food and staff great

Was sick and could not come but hotel would not let me move my dates and kept all of my money

All we expected and more - perfect example of you get what you pay for

wonderful!!

We loved our stay, service was top notch. Our room had one of the best views.

Verty nice hotel with excellent service

Wonderful in every respect!

Elegant hotel with fantastic staff and a lovely pool area. The private elevator to the beach is Wow!

Great service. Location and ambiance. Highly recommended

Beautiful hotel centrally located

Everything was perfect!

The Grand Hotel Excelsior Vittoria is set in a fabulous location in the centre of Sorrento. It's very peaceful, surrounded by parkland and fabulous views over the bay toward Vesuvio. The interior is pristine, very clean and beautifully decorated with many interesting antiques and artefacts. Staff are excellent - very polite, efficient and confident. Food & drinks are delightful. Overall, this is a fabulous hotel.

The service is exquisite.

Loved the stay. Great location, beautiful building and room, staff were very helpful and friendly. Pleasant stay.

Marvellous hotel in a great setting in the middle of Sorrento

Fantastic Hotel, fantastic staff and the views - wow. Get a room with sea view - gorgeous. Highly highly recommended....

This is an historic hotel. It has an impressive history and some beautiful rooms. The garden was lovely and the views of Mt Vesuvius are wonderful. The hotel feels a bit tired and neglected in some ways. We had booked a rather expensive suite and though the hotel was well under occupied in the second week of November instead of being upgraded we were offered an upgrade for an additional fee. We looked at both rooms and kept the one we had chosen. The upgraded room had quite a barren feel and was not warm or inviting though it did have a few of Vesuvius. I think we were spoiled by the exceptional service of Il Timeo in Taormina but the service at Vittoria was underwhelming. The workers were pleasant but no one seemed very enthused or positive about their work. It was kind of depressing. On the other hand the waitstaff at the breakfast and the Michelin star restaurant were quite good and cheerful. The Bousquet restaurant food was good but the decor and condition of the space was seriously lacking. Our suite was nice with a lovely garden view. We had a couple of room service meals and while most room service is over priced this was extraordinarily so. A small cup of vegetable soup was $22.00. It was interesting to stay at this hotel for it's history but I don't think I'd be inclined to stay there again.

From start to finish, A Grand Hotel of the first order.

Fantastic location set in beautiful grounds, only a few minutes walk away from the main square. Stunning, period property with glorious interior and magnificent vista over Bay of Naples/ Vesuvius via the beautiful terrace. Large pool complex in glorious gardens lined with towering specimen trees.

Beautiful property will stay again. Staff was so friendly and having a afternoon cocktail on the terrace was the best