Hotel was nice and clean, pool area needs attention, pool was empty yet all chairs taken and reserved, tried a couple times , no luck. Room service food was good
Areli
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice hotel
Timothy
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved it. We have states several times at Fiesta Americana, Acapulco Villas. Location did not fall short.
Pedro
Business and Leisure with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
En las albercas nunca había camastros disponibles, hay aprox. 314 habitaciones y solo 80 camastros. Por la cantidad de gente que se hospeda por habitación son insuficientes camastros.
Claudia
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We love this place. Best Hotel on the Bay without a doubt.
When you hang at the pool hang out with Isabell and you will never need anything. She is very attentive and accommodating
BERTHA
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
this used to be my favorite hotel , but since hurricane Otis, looks like they change the windows for cheap material , and now you can hear all the noise , even when you are not facing the street , I will stay away from this hotel moving forward
Martha
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lo recomiendo
Shantal
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our stay was amazing, the hotel was super clean, my parents and I really enjoyed it.
Ivette
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely hotel with breathtaking views
Sandra Sonanes
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Shower was a little dirty
Norma
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Está hermoso el hotel limpio y el personal excelente servicio !
Cristina
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The stay was excellent! The staff super friendly and nice and attentive. Rooms were very clean. The hotel in general was clean, very welcoming. The only thing for me was the drinks were not strong at all but the wait staff super efficient and friendly. The breakfast buffet way too expensive! There was a lot of food to choose from, like a buffet should be but too pricey.
My overall experience was great, I will definitely stay there again if I go back to Acapulco! Beautiful view from my balcony!
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Asiatic
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean and comfortable excellent service from the staff
Patty
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property is in a great location, staff is very helpful and friendly. I didn’t like how light came through the side openings of the windows. There is also a lot of street noise the buses start honking at 6-7am. But overall it was a good stay.
Maura Jannet
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel was great!!!!
Maura
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Love the view!!!! Love how they remolded the hotel after Otis. The staff is very kind.
Love the pool!!!!
Victor
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff was great, views were amazing and the suit was super clean.
Arly
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was a very nice hotel
Raymundo
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fully renovated and beautiful. Excellent location and the staff very friendly.
I stayed 5 days and we had a great time in Acapulco
Carmelo
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything was fine with me the only problem was that when I received my car I didn’t have time to check it out because the guy opened the door for me so I couldn’t see the dent on the driver door side.
I noticed when I was home about the dent