Overall Ratings & Reviews Hôtel Barrière Le Normandy Deauville

Great location, excellent staff, nice rooms, right accross from the ocean.

Exceeded expectations.

Superbe

The showers are not well designed. Can be slippery

Best location, amazing staff, beautiful hotel

Hotel need an update

Very happy with the service and cleanliness and customer service.

Perfect location, excellent service, and close to the beach and boardwalk. Casino on sight. Tons of stores and restaurants around.

Beautiful old hotel with friendly staff Great bar and restaurant Surrounding is beautiful and close to the beach and everything

The swimming pool and haman are very old, mold in the showers. Staff wasnt always friendly. Rooms are nice

This is a beautiful Normandy-style historical property located across from the Deauville beach and close to the center of town. The reason we picked that property over similar ones was the Diane spa. We were however very disappointed by the indoor pool that was much smaller than it appeared to be on the hotel website and in dire need of renovation. The wall showers outside the hammam and sauna were broken, and only half the private showers were working properly; many of the lockers were also not working. But the two massages we booked were great and the staff at the spa was very nice.

All good, except water pressure is so poor. It makes very difficult to take a shower.

Exceptional service

Gorgeous hotel but found that the service was lacking; the restaurant was very long and the food was mediocre. Our mini-bar was not replenished for more than 2 days, our espresso machine was broken. I asked repeatedly for it to be replaced (over a 4-night stay) and it never was. The room service team was very slow to pick up dishes/ clean the hallways often filled with many trays. The bathroom was in desperate need of renovation.

Chambermaid service did not meet expected standards. Bath robes were very tatty and threadbare. the air conditioning did not work so they had to provide an electric heater. We also had other issues which the hotel did their best to resolve

Was amazing in spite of the rain.

We had a very comfortable and enjoyable few days in a great central location. The only complaint would be the poor coffee choice at breakfast.

5 star hotel in Deauville. At first a bit doubtful about the value for money, but friendly staffs (all English speaking), nice breakfast, clean rooms, good location… all met our expectations! Would like to come back!

Best hotel in Deauville, beautiful setting and lots of character

Great location, hotel is beautiful and clean , the only black point is the breakfast it is really not acceptable from a hotel of this standing and service was poor , other than that great place