Air conditioning, phone, wifi and tv didn’t work

The property is suitable for one who wants peace and quite. you are able to relax away from the hassle and bustle of city life

Reception staff very helpful Breakfast food varied and plentiful Staff at Monos very helpful Dining room has the intimacy of aircraft hanger The hotel downstairs very noisy The setting and surrounding area of hotel is idyllic.

Excellent

My stay was a pleasant one, and I enjoyed each and every moment, actually everything was perfect 👍

very excellent

Wild Coast Sun is a good destination since it caters to the needs of the whole family. Offering is good. Staff is tired. Do not understand cleanliness. Toilets in room always halfdone. We had to clean ourselves to make it comfortable. Plugs falling apary. Wifi never works. Laundry very expensive. They Need a shuttle to water world. I can offer if they provide a contract for the festive. We however cannot find a better offering in the country close to the coast for December. If you do, please text me to assess.

Staff was helpful when i asked to change rooms. I was very impressed.

Cleanliness inside and nice vegetation outside.

Although passing through on our way to Cape Town, our stay was great. Highly recommend it.

I did not like the rooms. Firstly I. Was given the incorrect room. Upon inquiry I was told that there is nothing that can be done. The rooms are super tiny for a family of 4. There is no room service. The AC was on the fritz. Deeply disappointed with the hotel.

Neatness the staff

Cleaning staff and porters are amazing, Checkin front line staff are very bad at customer service unfriendly and un helpfull. Not everyone is going for the sole purpose of gambeling some of us jus want to get away and relax. Worst of all is there was no microwave available to sterilise my 7month old infant bottels, my wife and I had to plead and beg other service providers to help us. Wild Coast Sun could not cater to all our needs. We call reception for an iron and was directed to the ironing room on another floor. NO room service, Stay was pathetic and iv stayed in 3 star or 2 star places with better service. Chicos resturant service is apaulling. They give times for breakfast and when we went there in the last hour we almost got turned away.

The place is very clean. Any service you require is done very quickly. Issues are resolved very professionally. The food is very nice.

Absolutely nothing.The mattressess were horrible.No hotel room service.very poor all round

Stay in general was pleasing. Staff very friendly and welcoming. My daughter enjoyed games, water park and walks in the beach. We were in a twin bed room and both beds were so uncomfortable. When turning you feel mattress springs poking and as result we woke up tired with sore body everyday. 😫

I liked the convenience that all the alternatives food outlet and games for children in-house. Safe and friendly staff. I liked the security checkpoint monitor system. I did not like seeing old people seated outside waiting to gamble in desperation, gambling should be fun and not a have to task.

Room was clean and staff was very good but the only problem i had was with a damp smell on the floor i stayed on.

It was excellent All ways want to come there.

In general a nice place to stay, right on the beach. Food quality was good but the cleanliness of cutlery was not to Standard. Staff were fine but I think they were too busy to make you feel more welcome. Took a while to get service from a waiter at breakfast.