Great customer service, received a free room upgrade

Very pristine clean shiny hallway floors. Friendly check in and out. Suggestion to have tea in room not just coffee but all amenities were excellent especially considering the room cost. EXCELLENT VALUE

Tissue in bathroom had hair on it and was used already.

Its very good and friendly staffs. I highly recommended this place

Front desk agent was amazing Hotel Reno’s are looking great

Parking was easy. Extreme pot smell in parking lot

Could do better

All was good, sketchy area sometimes but hotel is good

Wry nice staff, clean with ample parking on all sides. Easy to live here with morning coffee available at the lobby. Will come back anytime

Lovely

Good

Staff were good. Not bad at all Was my 2nd time

Decent place for the price

Nice and quiet place to stay.

NA

Rude staff and the room is not cleaned properly

Its good to stay here for the price

Parked my truck and camper here, plenty of room even for semis. Easy checkin. Only negative thing is theres only 1 elevator, the other one is broken, so the wait for an elevator is annoying

the windows let cold air and wind in and did not close right. The shower curtain and tub were dirty. the bed was hard like a sofa bed springs base. internet was speradic. went to get a snack from the restraunt and it took ove half an hour to get an appitizer. staff was ok but not very freindly. very bad experience over all and will not be going back there.

The room wasn't clean, from condom wrappers under the bed to lip gloss and used spoons. The walls had stuff dripped and splashed on that needed to be whipped down. The staff was average, they did what they needed to but lacked in hospitality. Parking was ok. The room was loud and could hear everything from the restaurant area in the room like it was part of the room. After talking to front desk at 11:30pm if they could see about getting the gathering to quiet, nothing was done. It was loud until after 1am. This was brutal as we had to be up for work at 5:30am. Not pleased.