Overall Ratings & Reviews Days Inn by Wyndham Florence Near Civic Center

Noce

The staff were friendly both at check in and check out. However, the room was pretty dirty. It looked as if it had not been dusted in months, what appeared to be mold in the bathroom and on the wall by the bathroom, the tv was connected to the light so it could only be watched if the light was on, there were no batteries in the remote when we arrived. The small toiletries that we given were half used. The one bed apeared broken but was still useable.The hotel itself said recently renovated but it still was very torn down and rough looking. The pool was dirty so we could not swim in it. Breakfast was fine.

My stay was comfortable with no complaints!

Front desk service was fantastic! At check in and check out.

1.) said that the pet fee was 35 per pet when it’s stated as 35 total per accommodation. Said the best they could do was 40 for both of my small pups, I should have left them but didn’t and said okay. 2.) The fridge, tv, microwave was all unplugged from behind the console. Had to get someone to come fix it. 3.) ac stayed on all night, was loud and couldn’t manage the temp. Also banged up. 4.) DAMAGE TO THE ROOM. Mold, very clear long term water damage in the bathroom with soft walls from it, it then leaked into the bed area. We didn’t notice it as it was under the flooring but would come up if something was placed on it or walked on. Walls damaged, chair damaged… awful room. It was late so we waited till morning and they said they would issue us a refund. They issued the Expedia money, but charged us the security deposit and kept the pet fee…. All of which we were told we would get back. Do not stay here.

Bed was a full size bed not queen size!

We were yold that we woyld get room service before our return to the room. The description of the beds in the room.was misleading. The beds were full size beds and could not sleep even 2 adults!

Practical for one night stay. Great shopping and food within walking distance. Quiet and rooms were modern and clean. Exterior needs cleaning and fresh paint. Continental breakfast. Fresh waffles.

Clean

Clean

Closed pool in horrible condition, smelly hallways, malfunctioning plumbing in the shower ect

The bed sheets and pillows were not comfortable and felt dirty. The AC was super loud. Room was small and cramped.

Stay was average. Towel rack fell off the wall as soon as i added a towel. USB charger on one side of the room didn’t work. Other than these issues, the stay was fine. Wouldn't stay there with my wife but it was fine with my older child. We needed an inexpensive room at the 11th hour.

The AC made a loud noise and woke us up whenever it kicked on. There was only a sheet in the bed, not an actual blanket.

Clean amd quiet. The breakfast was not so good

They insisted on a $50 deposit “in case of damage.” (And they preferred it in cash—WTH?!) So, presumed guilty. And then told me I was to come get someone to check the room *before I left* in order to return the deposit. It was like a frickin’ cabin check in summer camp. Insulting! (And the $50 was on top of the $35 *per pet* I had to pay for my dogs—who weren’t in the room except in their crates for even 30 seconds.) Just what sort of damage did they expect me to do? I’ve stayed here before, but won’t again.

Pool was closed - no water in it. Checked into a room but the floor was wet because the cleaner obviously used a fully wet mop without even partially wringing it out. Furthermore, they should have noticed and then dry it - but they didn't. That left the floor wet and dirty with puddles of water in places. They moved us to another room. The floor was a little bit wet but instead of going back to the front desk I dried the floor with a towel. When I was done, the towel was filthy (black with dirt).

Property was well kept and clean. Area was convenient to shopping and dining. Price was a bit higher due to events in the area but otherwise a good stay.

Great value for a race weekend . Room comfortable ac unit did great . Had a hand grip to get in and out of tub . Elevator worked well . Could walk to restaurants . Target right there if you needed something.

We were told it was newly renovated. Bathroom was disgusting. Old. Outside room was absolutely filthy I did not feel safe