Overall Ratings & Reviews Red Roof Inn Hagerstown - Williamsport, MD

Try to go somewhere else if you can but the staff is really nice

very unclean-left and went to another facility

Despite many signs saying smoking was not allowed, our room smelled of smoke. My husband and I both commented on it.

Everything is very simple to do and for what you’re paying for. It’s a nice hotel.

Great place to stay with our 2 dogs

Not great ourside, but super-friendly staff and very very well-furnished clean room

Wasn’t the property or the red roof it’s self it was Expedia that was the problem

Very nice place at a great price

Recently renovated. Very clean.

Staff were pleasant, helpful, and knowledgeable about what the area had to offer, would like to visit again.

This property would have been an excellent choice for us on our return trip from Fla to Mass as it is very convenient. However, we did not get any sleep as the individual(s) next door were loud all hours of the night. It was constant and very annoying…need better sound proofing between rooms!

Great as always

Checked in and wasnt told the canle tv was out….granted there was a storm earlier but was given no notice that there was an issue. No coffeepot and accessories….no phone to contact front desk…. ice machines was unplugged but there was an ice bucket in the room. Decor was great with new shower walls and paint and new extremely hard mattresses with extremely soft pillows that went flat immediately.

Very friendly reception and pleasant area. The room was clean and well maintained

They need smoking rooms

Staff is always very nice!! Still wish they would fix the drain in that bathtub. Room 156. Lol. But other then that. No problems!!

It's located right off the highway so it was convenient. The staff member who checked me in was very efficient, welcoming and polite. The room was clean and comfotable.

Front desk women are always wonderful. Room was clean! Drain didnt work for the bath tub. But all well. And then the broken crack pipe at the stairs was a little nasty! Main thing was I asked for a late check out and was told 12. GREAT!! so i could sleep in. But at 10:52 had someone knocking on door for me to leave. I said no i gor a late check out. And then another person at 11:25. Kind of defeata the purpose of it. But overall it was fine! Just wish the communicating was better to housekeepers.

Check in is always easy. Front desk ladies are amazing !! Rooms always clean!! My go to hotel!!!

The man at the front desk at check-in was very polite, as was the lady at checkout. I wish they had a hairdryer as I travel with the bare minimum. Also, it would’ve been nice if there would’ve been some kind of rug or mad by the door as it was raining and every time I went in the room, we carried in stuff from outside.