Overall Ratings & Reviews Courtyard by Marriott West Palm Beach

Very Good

Very excellent customer service and facilities .

It was great!

Overall great experience, clean facility, helpful staff, and nice accommodations.

Nice area

The property was nice over all but my car was hit and there nothing that could be done.

Nothing really in walking distance. Bathrooms need a makeover but clean.

Very easy check in and ckise to everything we need.

Staff was very friendly and accommodating

Beds were super comfy and the rooms were clean. But the showers have no water pressure.

The furniture was old and dirty. Hotel was over $400 a night and in a very commercial area. No restaurants close by.

Clean and smells good

Overall good location

I prepaid through Expedia for a king size bed for 3 nights stay. Our flight was delayed arriving to West Palm Beach, however, I had already checked in online. Upon arrival to the hotel, they stated no king rooms were available, I was out in a two double room. I feel like I should be compensated, because I had already prepaid. I’m usually happy with Marriott!

THE BAR WAS A DISAPPOINTMENT TO SMALL. THE ROOM WAS AVERAGE I THOUGHT FOR THE PRICE WAS TOO HIGH. THE SHOWER WAS WEAK. THE DESK TRIED TO OVER CHARGE ME. I HAD A WRITTEN CONFORMATION WITH THE PRICE OF MY ROOM.I AM A HILTON REWARD MEMBER. YOU DO NOT COMPARE I WILL NOT STAY IN MARRIOTT AGAIN

Mostly updated, clean and comfortable. Quiet area, close to everything. Not as nice as most Marriotts I've stayed at but all the usual comforts you expect from them.

All okay, but at $400/nt for this! Give me a break….

The hotel was nice and updated. Check-in was easy and the service was great. The bar area was clean and had decent options, but our room was dirty. The bathroom floor looked like it had not been cleaned in a while. There were some pieces of trash on the floor and it was just dirty. One of the beds had hairs on the sheets, but we chalked it up to maybe the cleaning staff hairs. Overall, it’s about a 3.5

Great location

The room was nice but short on amenities like shower cap, cotton balls, etc. The restaurant was basically a glorified snack bar. We would not consider staying again.