The hotel staff was very friendly, the room was very clean. Sheets were clean and the King size bed had 5 pillows! We had an extra toilet paper roll in the room and more towels than most hotels, all a plus. The heater in the room was loud but it wasnt an issue. Pool was clean but needed more towels and the gym was good, more equipment than expected - water, towels, fans were provided. We have stayed here before and would stay again.