Overall Ratings & Reviews Il Palazzo Boutique Apartments

Very convenient location, friendly staff and very clean value for money

We stayed over the Easter weekend. So, we felt the no room service on public holidays with no mention of this when we were checking in frustrating. There was no refills of toiletries or sugar and te for example. The lift was only operating half of the time. The microwave overheated when using it and stopped working for the rest of the night. The fridge is old and is either too cold freezing the veg in the fridge or too warm and not freezing the ice. Overall the property is just really run down and needing some TLC. HOWEVER - the location is perfect and the shower was nice and hot.

Very convenient location, well looked after property and apartments. Very friendly and helpful property managers. I would stay there again.

Excellent location, practical apartments, nice pool and easy parking which you can reserve but most of all Margaret and her family are easy to deal with and thoughtfully kind. Two suggestions though, the beds are smallish and bouncy so when next they are updated try to get the ones which have minimal partner disturbance, and it would be good and easy to improve the frying pan quality and size. We will return, thanks.

Great visit. Spacious rooms with great facilities. Really clean.

Great location

Very good location and reasonably priced. Happy with my choice of accommodation.

Front desk staff (and her hubby), were exceptional! Thanks for making our stay very pleasant and welcoming. Many thanks for helping us with our electrical adaptor needs in Austrailia.

Plenty of space & a good kitchen

Our team member enjoyed her stay and highly recommended it

Nice clean apartment, bed was great, lots of water pressure in the shower, good aircon,easy to walk to dinner and to Woolies/bws

Excellent location, big comfortable spaces and it has all you need for a trip

Great stay. Perfectly located in the centre of Cairns. Well-appointed. Owner was very friendly and helpful.

Great location, highly functional and clean apartments, and very considerate and helpful managers, particularly Margaret, the lady who runs the reception. And reasonable prices too. We will be back. Thanks.

Great location! Our room was exceptional. The Wi-fi and internet was really bad, but didn’t mind as we weren’t inside enough to bother us.

It's perfectly located, clean and spacious.

Always enjoy or stays in the middle of the action. So many options for eating nearby.

It was a lovely place to stay

Location great, Great staff . The only thing is no exhausts in the bathrooms? Bath tub a little slippery.

We had a lovely 3 day stay. Overall it was great. Only some minor issues were that the dryer wasn't working properly. There was no air. The bathroom drain was clogged with hair and the dryer filter wasn't clean. Forgot to mention this to reception before we left. Will be staying here when I visit Cairns😊 Thankyou.