Overall Ratings & Reviews DoubleTree Suites by Hilton Orlando - Disney Springs Area

Excellent attention, location, breakfast and clean.

congrats to all the staff in front desk they are really helpful keep up with the good work!!

The property was typical for a Hilton. However I’m not impressed with the cleanliness of the hot tub area. Also, they over book events and they overlap and seemed very crowded in the pool and hot tub area for an event. Other than that it was an average stay. Thank you.

Was pleasantly surprised by the size of the room, very spacious. Staying in this hotel grants the option to have early entry to the Disney parks. It offers a shuttle at no cost but it’s only once per hour.

I always enjoy staying at the Doubletree. The room is extremely spacious and the staff is always amazing.

Everything was great.

Located

It would have been nice if we were made aware that there was construction going on inside and outside of the hotel! A large crane at the back of the hotel started with a loud continuous bang at 7:45 am and continued all day long!

Rooms are amazing and location is perfect!

Standard Hilton, great service, great rooms

Cookies were great as always, staff super friendly, quiet, convenient, shuttles are great.

Convenient, free shuttle transportation to Disney Parks and walkable to Disney Springs. The pool area was very nice. Good value.

Really comfortable and spacious hotel. All rooms are suites with a sofa bed in the family room. Perfect for families. The pool was beautiful, very well designed and spread out for private spaces. Also, nice tennis courts.

Great location, great staff

Quite and Comfortable for a family of 4.

Had a wonderful stay. Staff was super friendly and pleasant.

Overall it was a nice stay. It did however have its problems which could be fixed very easily. The majority of my issue was in the bathroom. The shower head was old and out dated. There was very low pressure. There is no grip on the bottom of the bathtub. I slipped, but was able to catch myself. I ended up laying a towel in the tub to step on. The next issue I had was when I booked through Expedia, I had to pay $725 of the $880 up front and was instructed to pay the rest at check in. That was not even the case. Doubletree Hotel put a $300 hold on my payment card to cover the leftover balance, a $25 a night parking fee (which I did not see any parking fee on the website) and miscellaneous usage. When we checked out, we got $90 of the $300 back. It was pretty roomy and comfortable for 6 people, but the "hidden fees" is what bothered me. We would not mind staying there again, only if they fix these little issues.

Check in process was flawless!

our stay was great and easy access to walk to Disney Springs was a bonus.

Was a great hotel. No complaints