First the pros: if you like the door to the outside off-loading easy. The hard floors were clean as well as the rest, very clean! Service at front great! Cons: chair upholstery peeling badly and rickety, lanolin looks like it has been cut or peeled then taped over to hold together, room was not a “suite” just standard size, couch was hard as brick!! Ouch! I don’t recommend this for older ones like us. Toilet paper holder falling out of wall.