Staff is very welcoming

Staff was very nice and helpful. The rooftop restaurant and bar is amazing. Location is also very good with metro and buses right on the corner or across the street.

Great facilities location and staff. Highly recor

All good

Espectacular, excelente atención,

The hotel's location is good. Great hospitality and warm service. The rooms are clean and quiet. We have just had a bad smell in our room and the corridor in general (I presume there was some trouble with the sewage on 8th floor as there was no such bad odour in the other 9th floor, where our son was staying). We could solve this by ventilating the room by opening our windows all through the day when we are out, but if the weather was cold, this would be problem.

Excellent hotel, great location, helpful staff.

Excellent location for local restaurants and easy walking to some great places

Everything perfect and great staff connectivity is a little limited

todo estuvo exelente exepto que el hotel por error me cobro dobe el costo de la estanciaen dollares y cuando me dieron el reembolso me lo dieron en euros y perdi 40 dollares al cambio

Esta propiedad es muy conveniente y bonita Solo que el aire acondicionado no enfría mucho

Very nice we will surely consider this property again when visiting Valencia . Thank you

Pool was smaller than expected but was refreshing However, it was closed at 2 days for a private party. They lied and said it was for maintenance reasons when we arrived. We would have appreciated more honesty. The room was great so other than that, we enjoyed our stay.

Decent area, general condition was ok. My main issue was with the breakfast room. I kept picking up plates and cups to use that were filthy. It’s like their dishwasher was running without soap or something. I pulled 5 plates and 8 glasses before I found a clean one of either. It was disgusting and I no longer wanted to eat breakfast there that I had paid for. What’s worse - the staff in the restaurant didn’t care. They told me to keep going til I found a clean one - and they said it with no shame! Then the front desk offered to refund my money and then they moved on. I asked if they were going to escalate up a manager and they said no and started doing something else. It was filthy and disgusting and no one cared. I will never stay at a Novotel again. They don’t seem to value cleanliness or hygiene. Stay away.

Excellent stay. Very friendly helpful staff.

AC was not working even I changed room also and everyone there was complaining. Room was so so so so so tinny. Front desk staff was awesome and helpful but property sucks.

Breakfast was amazing. Rooms clean and sky bar and pool were great.

The pool was g

Hotel was amazing clean and very modern with a roof top bar and pool staff were friendly and helpful 👌

We were really pleasantly surprised with our stay at this hotel. The staff were exceptional, the rooms were superb and the located was spot on!