Overall Ratings & Reviews Sonesta Select Miami Lakes

Quiet property nice area

Location service

Really nice hotel in a lovely area. Staff were very freindly, room was spacious and clean with a lovely balcony.

Property is conveniently located, parking is easy, rooms are clean and price is a great bargain

I love the balcony

The young lady at check out was amazing beautiful spirit I will definitely come again

I love this place.. no love the couch in the room. It's quiet.. good place to stay.

I reserved Room 119 and our flight didn’t allow me to get to the hotel until 6 pm and they had given out our room. We always stay in that room because we love the bed, the pillows, the handicap bathroom.

Ice machine missing / not available. Breakfast served at 7am, however no one opened breakfast area by 7:15am. No coffee available (told to wait until Breakfast was served…which never opened).

Staff members were super friendly. Shower had wonderful water pressure. AC blew cold but leaked water onto carpet. Pool was out of commission for our stay (but notice was provided at time of booking.) And grounds are well maintained. Plenty of shopping and restaurants in vicinity.

Room was very clean. quiet..

Great room, with a lot of space. The check in was easy, the location was great, near everything

Great for short stays. Conveniently located

This was by far one of the most unpleasant hotel experiences we've had—and we've visited Miami multiple times. From the moment we arrived, there was zero hospitality: not a single smile or welcoming gesture from the staff. We were asked for a security deposit that had not been mentioned beforehand, which felt misleading. There was no breakfast included, which is unusual for most U.S. hotels at this price point. To make things worse, there was no coffee available in the lobby. When my husband attempted to pour himself a cup from what appeared to be a public coffee station, the cafeteria worker rudely informed him that it was “exclusive to the guests she was serving.” We were directed to buy our coffee from here under the name of “Starbucks” which clearly had no real affiliation with the brand. The entire facility felt outdated, with worn-out furniture and poorly maintained restrooms. Overall, this was a terrible experience, and we would not return or recommend it to anyone.

Website stated that the property has a pool, but one doesnt find out till you check in and they hand you a paper stating that pool is closed(since 2023 mind you) . Smell like weed thru out the entire building, carpets in room and hall ways are extremely dirty and stained, garbage cans smell like dead animal or something rotten. The " Starbucks " is regular coffee in a starbucks cup. No variety of any kind in creamers or selection. They charge a hidden 5 dollars a day for parking( which you dont find out until you checked in), but posts thru out parking lot that they are not responsible for stolen items( no security at all, what are daily charges for?). Employees unaware of where maps of property and answers for questions is simply a " we are renovating", thats not an excuse for advertising the amenities of pools, starbucks,etc. NOT A 4 STAR HOTEL AT ALL.

Best place to stay in Miami Lakes.

Very nice and affordable. Strongly recommend it!

Clean, quick check in, and perfect location!

Outstanding customer service!!!! We will be back again. FYI, pool hasn't worked for a couple of years but ok because we don't use it. No big deal for us.

Very quiet hotel. Clean, comfortable and roomy. Pool was out of order but they did let me know as soon as I booked.