Dream Inn Santa Cruz

Explore Dream Inn Santa Cruz
9.0
Exceptional
From 921 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Dream Inn Santa Cruz

Number of reviews per page
20
40
Top reviews
Gail
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Dream Inn has been perfect for our quick get aways. The location on the beach is awesome! Awesome service by the reservations staff and front desk. Parking fee is a bit steep though.
Lucia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location and views are great. However, the room needs lots of updates, specially in the bathroom ( grout on the floor/corners coming apart, gray/black grout in the bathroom, scratches and wholes in the cabinets). It was also very noisy, you could hear everything from the rooms next to us and people walking in the hallways. The pool was nice but needs a good clean. There is a lot of buildup around the pool, specially in the jacuzzi. We didn’t stay long. The worst part was the hostess at the restaurant. She was very rude and condescending. Even though the restaurant had many open seats, she asked if we would leave by 11am “because a lot of people like to camp out and stay long.” What kind of welcome is that?! Food was ok, but we didn’t return during our stay. Overall great location, but the amenities and our room need updates to be at the high-end level that is advertised as.
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Vicki
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I loved the ocean view and the heated pool. The pool music was a little loud as I could hear it from my room.
E. Gary
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good view
Jennifer
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

we have been coming to the Dream Inn for over 6 years. The room was clean but the bed was very uncomfortable and our room was on the corner just above the pool in the tower, The light shined in the room all night long and we could hear the elevator. I don't normally complain but I paid a lot of money for the room as well as upgraded the room when they are all the same. There were not extra amenities added to the room and we had to pay.
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Atiba W.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great location , easy walk to the wharf and boardwalk .
Patricia
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel! We loved the access to the beach and the pool area. The food was also delicious. Overall we had a great experience and plan to return!
Janay
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is my favorite hotel in Santa Cruz because it's right on the beach, the pool area has an awesome bar and jacuzzi, and the employees are all so friendly. This time my husband and I brought the kids and the looks on the kids' faces when they saw the view out the balcony of the room was priceless!
Luisito
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They charge
Del
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service, and very clean.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location on beach fun family vibe. Great service. Pool was great. Shower hard to turn on and soap was empty. Plumbing noises thru night.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a very nice place to stay. We will be returning here for our next stay in Santa Cruz. Amazing view of the ocean and boardwalk
Josh
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s a nice property great for families however, the staff is very rude and not accommodatable
Mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at Dream Inn were professional and kind. We are low maintenance guests and we really enjoyed the hotel. Room service was excellent.
Tricia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing location! Friendly staff.
Lisa
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location is perfect for a weekend at the beach!
Douglas
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excelelnt Hotel with great service and View!!! Many amenties for resort fee!!
Bradley
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had an extremely fun stay. The pool, beach access, and the boardwalk were all steps away. The staff throughout the property were polite and helpful. Having the coffee shop in the lobby was convenient and they were so nice. All around I had a great stay.
Derek
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location with stunning views out to sea. Nice room and comfy bed. Bathroom facilities were good. Overall cost (room/drinks/food) was pricey so not great value-for-money but a nice hotel if you’re not tied to a budget.
MANUEL
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was upscale. The interiors were hip yet classic.
Number of reviews per page
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