Staff was very friendly and accommodating

The location was great! Staff were friendly and very knowledgeable about the area. The room was clean and comfortable.

The breakfast was overcrowded, but it was nice that it was offered The hotel room was clean The staff was exceptional

Clean and friendly

The staff was friendly and helpful. The breakfast food was good. The room was excellent. The only ok thing for me was the bed. The pillows and bed felt like they should be replaced. overall very good.

Bar was closed early both nights we stayed. Front desk didn’t seem to be communicating with the the bar/restaurant as to what was happening. Don’t rely on the bar for food later in the evenings.

The folks staying in the room next door to us left their dog alone in their room. The dog started barking at 9:45 pm and didn't stop until sometime around 1:30 AM. I called the front desk several times (during my calls, I expressed to the staff that not only was the barking keeping us up/waking us up but, we were also concerned and hope the people and their dog were ok) but they never came up or did anything about it. Major distraction and lack of sleep because of this. We are all extremely disappointed.

Smoke detector keeps turning on even in middle of the night till morning.So annoying even after the technician change the batteries, we didn’t have a good sleep. Slow wifi and you need to lift the sink drain plug so it will drain properly. Paid in advance the for lake view reservation and yet we didn’t get it. So expensive to stays there and it’s not worth it. nobody clean up our rooms the next morning! Really???

Very nice location on Lake Union

昨年に引き続き今年も同じホテルに決めました。サービスの朝食も素晴らしく、従業員もとても親切で料理が無くなるとすぐに持ってきてくれました。２日に１回の清掃も環境に優しく十分です。ある日のbed makingが可愛かったです。置いてあったぬいぐるみを寝かせてくれていました。来年の夏もこのホテルで決まりです。

THE STAFF AND GUESTS WERE NICE

The room was dirty and smelled. The ice machine did not work. We were traveling with our infant and asked for a crib and received an old broken play pen. We booked a Lake View room and there was no view of the lake when we asked to move room the manager yelled at us and said that there was a view even if we can barely see it and that if we want to move rooms we need to get our stuff out but they don’t know when another room will be ready.

Loved the whole experience. The hotel is situated on the out skirt of downtown Seattle but close to the Metro. We did not have any issues with parking nor getting around the city. The room was spacious and had a great view. The breakfast was hot and delicious.

I took a chance with location for our sight seeing but more that would be closer to the Waterways dinner cruise that we had booked -it turned out to be a 2 minute walk!!! Perfect location!!! The cleanliness of the grounds, the area was safe for us to walk back to the hotel, friendly staff !!

Website never mentioned anything about Parking fee $52 per day, the most disappointing part of the stay! The room had the most annoying beep that took us half a day to find after an exhausting red eye flight, the room was somewhat clean but sofa bed smelled awful like urine so we all shared one bed. Out front had drugged up homeless people scavenging trash and approaching us with vulgar words. No dining outside of early breakfast.

Great staff and clean rooms

Very good hotel overall

Always nice hotel, feels very luxury, nice stay, will always come again

Dirty shower, bath area and kitchen area.

Great place to stay. Friendly staff. Reasonable price