Unable to fault anything in the hotel!! Everything from the word go .. customer services, rooms, location, room service, food, was of very high quality and spot on!! Highly recommended

Good selection of food available for breakfast. However hot drinks were not served but obtained from machine which was tempremental. Room was well-equipped and confortable but air conditioning did work consistently

The walls had black scratch marks. Room 203 The walls were thin you could hear everything in the lobby

Exceptional! Wonderful hotel, very personable/helpful staff made our 5 night stay the most pleasurable experience. Centrally located, easy walk to Old Town and starting point for tours to other parts of the island.

Excellent well managed hotel , great location, helpful staff

I couldn’t have picked a better Hotel. Everything was excellent! They even surprised my husband with chocolate and champagne on his birthday! Great location, clean, and friendly staff.

Don’t normally write reviews but the hotel and staff are first class , the room every day was cleaned to perfection ( thank you ) the reception staff and breakfast staff went over and beyond . Will definitely stay again.

Hotel is very central, and rooms are very nice and modern, with nice beds and showers etc. Kids can’t go in the roof pool. Only one of three pools is heated. Staff aren’t the friendliest. Only small stuff, but just not ever going the extra mile eg three mornings in a row they ran out of teabags at the breakfast buffet and when I asked someone to refill them I got a big sigh and shrug like it was a lot to ask. It’s not a cheap hotel, so I am holding them to quite a high standard.

The staff and facilities were amazing . Beyond my expectations

Lovely room, had balcony but try and get a room facing pool as our room faced the street and was noisy

Great location with lovely rooftop deck.

Fabulous hotel in a very central location. Sky bar and pool were amazing at night with wonderful views. Would definitely recommend

This Hotel has mastered the most important thing to a guest. Service! I felt so welcomed from the communication before arrival and upon. Staff was very accommodating, kind and a willingness to help. The room was lovely. Spacious, clean, modern.

Excellent stay

This is in the center of Palma and close to many restaurants and activities. It was walkable to so much. Parking was a bit difficult, but they do have parking garages near by that are not affiliated with the hotel. The bed was very comfortable. There are multiple beautiful pools to enjoy. The breakfast was a bit pricy, so we didn’t get it. It was a buffet with many options it appeared. We had a nice balcony overlooking the pool. I would definitely stay again.

Lovely hotel, lovely staff and great service

Safe and quiet

We had a wonderful stay as a group of young women. Perfect location, fun and polite staff and lovely breakfast too. We'll be back xx

Spent 2 great nights at the hotel which is a very central base for all the attractions and restaurants in Palma. Lots of beds at the downstairs pool. Roof top pool had amazing views but was quite small and busy but we still enjoyed it. Great breakfast options. Car parking option was essential for us (with a hire car). Would definitely recommend a stay

Fantastic hotel with fantastic staff. I had the misfortune to faint whilst staying at Saratoga and the staff were extremely helpful. I’ve visited this hotel about five times over last few years and would highly recommend in every aspect.