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Traveloka (67)

Other sources (947)

8.8

Very Good

From 67 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.3

Meal

9.0

Location

8.5

Service and Facilites

9.0

People often mention about Banyan Tree Bangkok

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Surroundings (2)

Staff Friendliness (1)

Ambiance (1)

Room Space (1)

Bedroom (1)

Bathroom (1)

Hotel Area (1)

In-house Restaurant (1)

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Traveler Reviews Banyan Tree Bangkok

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Customer reviews

Nguyễn H. V. N.

10.0

/10

Reviewed 31 week(s) ago

Clean big room, nice swimming pool and yoga session. Rooftop bar view is amazing but busy for taking photos. Food at restaurants tasty. Nothing to complain here

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N***i

Leisure

8.7

/10

Reviewed 33 week(s) ago

No separate elevator for public space and hotel rooms, even though we need key to go up to the room

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Rosalia P.

Leisure

10.0

/10

Reviewed 51 week(s) ago

It's fun. Friendly and got a room upgrade. Clean spacious rooms close to the busy center.

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Accommodation's Reply

26 Jul 2024

Dear Rosalia P., Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

J***e

Leisure

9.7

/10

Reviewed 55 week(s) ago

Some of the electrical socket was broken.

1 people find it helpful

Accommodation's Reply

01 Jul 2024

Dear Valued Guest, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We have also noted of the areas that you feel can be improved such as our room's electrical appliance. We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future. We do hope that you will consider staying with us on your next visit so that we can show you the essence of the renowned Banyan Tree service. With Best Wishes Nopparat Aumpa General Manager

Widia D.

Leisure

10.0

/10

Reviewed 55 week(s) ago

All hotel staff are very friendly, and respond quickly, the hotel is very comfortable, clean, spacious, fragrant. The best hotel.

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Accommodation's Reply

01 Jul 2024

Dear Widia D., We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our staff's services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable. I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

I***k

9.1

/10

Reviewed 61 week(s) ago

Superb staff especially Pod and Jackie which was very kind and helpful. I left my charger at the hotel and the staff was very kind to send it to my next hotel.• Super clean and spacious room.• Very comfortable bed. Location is a bit far from BTS and MRT. But it 's not a big problem if you plan to use taxi all the way.

1 people find it helpful

Accommodation's Reply

17 Jun 2024

Dear Valued Guest, We are delighted to know that you have stayed at Banyan Tree Bangkok and to learn that you enjoyed your experience with us. Thank you as well for taking the time to share your positive feedback with us. We glad to know that your feedback regarding our staff's services has made your stay with us more wonderful. We hope that these have made your stay with us more relaxing and memorable. I will gladly share your comments with the team as I am sure that this will motivate them to continue to provide the same level of service to our future guests. Again, thank you for taking the time to send your feedback and we hope to welcome you and your friends and family to Banyan Tree Bangkok in the future. With best regards, Nopparat Aumpa General Manager

Devi V.

9.7

/10

Reviewed 134 week(s) ago

Hotel ini dari nama sudah tidak diragukan lagi untuk kenyamanan dan juga staff yang ramah dan sangat membantu, pemandangan roof top spektakuler. Makanan yang enak.

2 people find it helpful

Accommodation's Reply

09 Jan 2023

Dear Devi, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Ilham D.

10.0

/10

Reviewed 145 week(s) ago

Had a great stay here! And they upgrade my room some more! 🥰.

1 people find it helpful

Accommodation's Reply

12 Oct 2022

Dear Ilham, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Nguyen T. H. A.

9.1

/10

Reviewed 153 week(s) ago

Khách sạn đẹp, phòng rộng rãi, thoải mái và có cảm giác ấm áp

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Accommodation's Reply

17 Aug 2022

Dear Nguyen, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Bangkok. With best regards, Nopparat Aumpa General Manager

Phatthawan O.

Business

9.3

/10

Reviewed 305 week(s) ago

Is a hotel that is already very warm, feels like another hotel Set all employees The decoration of the hotel and the rooms are attentive to the design, beautiful, together with safety. Everything in this stay was impressive. Feel the attention of design and service. Appreciate.

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2 people find it helpful

Napa S.

Family

9.4

/10

Reviewed 315 week(s) ago

Great hotel. Love the bathroom. old but well maintained. But the breakfast could be better for such hotel.

1 people find it helpful

yenyivnylim

6.2

/10

Reviewed 335 week(s) ago

My room 3805 smell of pee from the carpet. Check-in process take times.

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Anita V.

Family

9.7

/10

Reviewed 345 week(s) ago

I’m so happy to booked the Banyan tree hotel Bangkok through Traveloka. It is very easy, simple and the price is the cheapest by far. During my check in process in Bangkok also very satisfying, I just show the reservation through my mobile phone and foila just in a minute done! Hopefully you will have a lot of promotion and discount program! Thanks Cheers Anita

3 people find it helpful

Kartika I. S.

Family

9.7

/10

Reviewed 351 week(s) ago

A hotel that is suitable for families and businesses. Outstanding facilities that are ready to pamper guests. There is a vertigo cafe on the rooftop that has incredible views. Great hotel with the great facilities.

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