Overall Ratings & Reviews Hampton Inn Hagerstown

Excellent stay, after trying a few other chain hotels in the area, this has to be the best hotel in the area!

We had an end room, very nice. Staff was great. Location was very convenient.

Nice, clean, and friendly staff.

I would have given this property 5 stars except for 2 small annoying details: 1) A guest taking his barking dog for a walk at 7am one morning 2) Loud construction work/equipment outside our window at 7am the next morning Other than that, the staff was great and the breakfast was very nice.

Ants in the breakfast cereal. Temperature in room uncomfortable even with messing with the controls

Good customer service. Our room appeared to be recently updated, it was clean and fairly new looking.The beds were comfortable.There's noticeable renovations happening at the property. This did not impact our stay at all.

The hotel staff was friendly and accommodating. The room was extremely clean and the bed was comfortable. The breakfast was delicious. The hotel is located close to many good local restaurants. Very happy with our stay!

Excellent

Bed was very uncomfortable. No closet to hang clothes. Nice bathroom.

We stay here annually when we visit from Ohio to come antique shopping. Surprised to find hotel under renovation with no advance warning. Pool had stryofoam floating in it. When shared with front desk they needed to drink jot chocolate first before looking into. Noisy construction and unattended screaming and running kids in the hotel made this a less than ideal stay. Not the stay weve typically experienced over the years.

Staff was very friendly.

Very friendly staff and wonderful breakfast.

We stated the night for a baseball tournament. Beautiful, clean and comfortable. They were under construction, but you would not know it. The gym was impressive too

Very clean hotel with friendly staff. No issues.

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Very nice renovation. Love the walk in shower

In a renovation project but very nice. Rooms very comfortable.

No where did it say property was under construction when I booked it. Awakened by workers scraping up carpet outside our door. Bed very uncomfortable. Can't believe I paid for this. Renovation might want to start with new mattresses.

Some staff have bad attitude. Still under renovation. Not worth the money

Fantastic breakfast, clean rooms, always available hot coffee and tea, good location, hot water comes quickly from faucets.