I was hesitant to write this review, but unfortunately this hotel was horrible, especially given the high prices. We paid extra for a “superior” room, but it was cramped, uncomfortable, and not well maintained. After raising concerns about cleanliness, room condition, and jointed twin bed, a staff member inspected the room and dismissed our complaints. The bed was extremely hard, leaving me with back pain after the first night. The walls had no soundproofing - we could hear church bells and every voice nearby. These are just a few of the many issues before we checked out early.