Overall Ratings & Reviews Comfort Inn & Suites Irving Las Colinas DFW

The staff was very curteous

Ver clean

Front desk was great at time of check in. We ran into a minor problem concerning the credit card authorization on file, but she was gracious and patient and resolved the issue right away. Hotel is very clean through out.

This is the worst experience I have ever had in my entire life. I was over charged and hit with 8 transactions by this hotel staff totaling $700 when I only stayed one night. The hotel was filthy and the air quality made me so sick and ill.

The area was nice and quiet. The room was not up to par.

Amazing property

Everything was good but the tv didn’t work.

It was very accommodating

When we arrived, we waited for 30 minutes and couldn’t find anyone to help us check in. We walked around calling out for assistance, but no one was available. We also requested a later check-out and were willing to pay a fee, but they insisted we pay for an entire extra night — completely unreasonable. The front desk staff was not helpful, and the Wi-Fi barely worked half the time. I would not stay here again.

The staff were helpful, but computer system stopped working several times during check in and check out. The elevator doors became stuck open- I took the stairs after that. The bathroom faucet in my room (321) was missing a handle to turn the water on. The bagels served at breakfast on Friday were moldy (I spoke to a staff member who quickly replaced them.)

All good

You can tell that they are doing upgrades, it's just not there yet. The staff was great though.

there’s roaches

Stood at the front desk for 24 minutes exact before someone showed up finally. i said i had been waiting, and she told me she had things to do , so rude

.

Their advertised electric car chargers are a broken mess. The woman at the front desk that can barely speak English just stares at you with blank eyes when you walk up. The property itself is kept hot and humid. Stick with name-brand chain hotels to avoid places like this that are run like the third world.

Looks like it was just newly renovated. Rooms were basic but clean and bed was comfortable.

A bit of trouble with the keycards, but overall clean and pleasant to stay at. It became slightly hot in the middle of the night, I'm not sure if it was just me or if the aircon didn't work properly.

Very comfy beds and great AC. Really enjoyed my stay here! Thank you! Could use a pool though.

Great